Senior Merchant Ops Specialist I

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, providing an extensive range of affordable, SHEIN-branded apparel and products sourced from a global network of vendors. Since our founding in 2012, we have expanded to serve customers in nearly 160 countries and regions worldwide.

With our regional headquarters in São Paulo, we now operate out of several key locations including Faria Lima and Guarulhos, backed by a dedicated team of more than 400 professionals.

At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

Learn more about SHEIN by following us at https://careers.shein.com/ and Homepage - SHEIN Group.

Job Responsibilities
● Responsible for improving sales and number of orders for all managed sellers they assist

● Responsible for establishing and maintaining a good relationship with fashion sellers, monitoring sales and operation

● Help the sellers to select SKUs for various campaigns and promotions

● Prepare reports and provide detailed information about assisted sellers to category managers in order to execute defined strategies

● Research the fashion market and do competitive analysis

Job Requirements
● Bachelor's degree or above

● Sales aptitude and ambition to constantly surpass your KPIs

● Experience in managing market place partners

● Logical and problem-oriented thinking

● Good analytical skill

● Excellent communication skills

● Microsoft Excel domain

● Advanced / Fluent English is mandatory

● Brazilian Portuguese is mandatory

● Experience in Marketplace is a plus