Senior Department Support Specialist I

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, providing an extensive range of affordable, SHEIN-branded apparel and products sourced from a global network of vendors. Since our founding in 2012, we have expanded to serve customers in nearly 160 countries and regions worldwide. Our EMEA headquarters are in Dublin, and we now operate over 15 offices across the EMEA region.

At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

Learn more about SHEIN by following us at https://careers.shein.com/ and Homepage - SHEIN Group.

Job Responsibilities
• Provide administrative support to the warehouse management and other key personnel, including managing schedules, coordinating meetings.

• Maintain and organize warehouse files, ensuring all documents are accurate, up-to-date, and easily accessible.

• Monitor and track the working hours of warehouse operators, ensuring compliance with labor laws and company policies.

• Maintain accurate records of employee attendance, overtime, and shift changes.

• Assist in scheduling shifts, ensuring optimal coverage to meet operational needs while managing employee time-off requests.

• Generate regular reports on warehouse performance, labor utilization, and other key metrics for review by management.

• Assist with the analysis of data to identify trends, inefficiencies, and opportunities for improvement.

• Conduct regular audits of timekeeping and attendance records to ensure compliance with company standards.

• Provide support during peak periods or special projects.
Job Requirements
Qualifications:
• High school diploma or equivalent required; Bachelor’s degree in Business Administration, Supply Chain Management, or a related field is preferred;
• 2 or 3 years of experience in an administrative or support role within a warehouse or logistics environment;
• English B2;
• Fluent Polish;
• Ukrainian as an advantage
Skills:
• Strong organizational and multitasking abilities;
• Excellent verbal and written communication skills;
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
• Familiarity with warehouse management systems (WMS) and timekeeping software is a plus;
• Ability to work independently and handle multiple priorities in a fast-paced environment;
• Attention to detail and a commitment to accuracy in record-keeping.