Automotive Service Advisor

"Take care of the customer and your employees and the rest will take care of itself."

-Founder - Albert M. Serra

Serra Chevrolet Cadillac of Clarksville is setting service and parts sales records month after month...so we need to add a Service Advisor to our team! This is your opportunity to make a final career move, as most within our organization are long-time employees and will enjoy retiring from our store.

Our entire team makes SERRA Clarksville the best place to work in Clarksville!

Just a few more DIFFERENCES worth mentioning -

• Albert M. Serra Scholarship Program - awarding $1,000 annual scholarships (up to 5 years) for all qualifying dependent children of qualifying Serra associates to help pay for books, tuition, and/or room and board for post-secondary education
• Professional work environment
• Future Career Growth – we promote from within.

Benefits

• Medical, Dental, & Vision Plans

• Life Insurance

• 401k

• Paid Training - Sales & Service

• Paid Vacation

• Paid Time Off

• Paid Holidays

• Employee Discounts on products & services

• Saturday Lunches

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

• Ensures that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality

• Demonstrated ability to manage others

• Time management skills

• Fantastic communication skills with your customers

• Professional, well-groomed personal appearance.

• Clean driving record

• Willing to submit to a pre-employment background check & drug screen