About this role
Valet Shift Manager
Hard Rock Hotel and Casino - Tampa, Florida
Currently seeking qualified individuals for a valet shift manager position at the Seminole Hard Rock in Tampa, Florida
We offer a competitive salary in a high-paced field with room for growth.
Benefits include: Health Insurance eligibility after 60 days of employment, Paid Time Off, and various shift availability as it is a 24-hour operation.
Quarterly incentives are provided based on performance.
Duties include but are not limited to:
- Completing daily reports like shift reports, disciplinary reports, damage or claim reports, etc.
- Supervising all valet employees, including communicating schedules, verifying hours worked, and addressing any disciplinary issues that arise
- Maintaining valet operations according to policy and procedure
- Ability to attend meetings and conferences regularly
Qualifications:
- Be at least 18 years of age
- Carry a valid driver's license with a clean motor vehicle record
- Be able to drive both manual and automatic transmission
- Have a clean criminal background record
- Be available to work weekends, nights, and holidays
- Be flexible with availability
- Experience with valet parking and/or management experience
Skills:
- Must have previous computer skills when it comes to file management, communicating via email, data entry, and record keeping
- Must be able to communicate clearly and effectively verbally and in written form with employees and management
- Must be able to multitask and troubleshoot/problem solve issues that arise quickly
- Provide exceptional customer service and effectively handle customer issues, problems, or questions
- Provide and safe workplace that handles employee questions and concerns
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