Salesforce Functional Analyst
About this role
About SD Worx
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.
Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.
About the role:
Analyse and define user problems and business needs, perform feasibility studies, and translate business requirements into functional specifications so that customer needs can be transformed into concrete IT application requirements.
Which tasks can you expect?
Translate business requirements into functional specifications, user stories and acceptance criteria.
Lead discussions with stakeholders regarding system configuration.
Provide the basis for technical analysis and development work.
Validate development outcomes against agreed user stories and acceptance criteria through functional testing.
Organise and coordinate integration testing to ensure solutions work end-to-end.
Continuously improve software quality, processes and functionality.
Handle unexpected situations and solution system bug fixes
Maintain legal and regulatory compliance through ongoing research and learning.
What do you have to offer?
Degree in Business, IT, Information Systems, or similar, or equivalent professional experience.
Salesforce platform knowledge.
Kantata/Kimble PSA knowledge.
Agile delivery experience.
Requirements gathering and stakeholder management.
Functional testing and UAT management.
Process mapping and documentation.
Strong analytical and communication skills.
Ability to share knowledge and support others.
What do we have to offer?
Leaves: the types of leave granted from day 1 (annual leave, study leave, maternity/paternity leave, wedding leave, compassionate leave). Eligible for seniority leave after 3 years
Insurance benefits: Medical insurance fully paid by SD Worx for you and two dependents (children up to 18 years old). Option to upgrade available. You are also eligible to enroll your parents in your medical insurance at a subsidized rate
Monthly fixed transport allowance
No deduction for using the company’s transport after work
Eligible for a mobile voucher, redeemable at one of four suppliers, renewable every 3 years
Fixed internet allowance for home use
Career break option
Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
Yearly performance review with remuneration review
Yearly company bonus
Car loan: subsidized interest facility
Referral program
Learning opportunities: through an individual development plan and professional training
Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!
Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.
Why Join SD Worx?
Flexible working: Flexible working hours and remote/hybrid working options – working arrangements are open for discussion
Learning & development: Access to professional training and an individual development plan
Career growth: Whether you want to deepen your expertise or broaden your career, there is room to grow within SD Worx
Collaborative culture: From many locations, we work as one – moving from better to best together
SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.
All hiring decisions are made based on skills, experience and role‑related qualifications.
Please be informed that upon successful completion of the interview process, you will be required to submit a recent Certificate of Character, and you will undergo a background check as part of our standard legal procedures.
Company at a glance
We spark success at the heart of your business so you and your people can thrive.
About SD Worx
In today’s new world of fluid work, people want to be inspired by what they do and have the freedom to focus on what matters. Organisations need a dynamic, motivated workforce empowered by smart technology. As a leading European provider of integrated HR solutions, SD Worx turns HR into a source of value for their customers’ business and the people that work for them. SD Worx delivers HR solutions across the entire employee lifecycle, from paying employees to attracting, employing, rewarding and developing the talent who make businesses succeed. SD Worx powers performance through four core capabilities: software, outsourcing, consultancy and data-driven insights.
SD Worx is the trusted leading European provider of end-to-end HR solutions for all organisations and workers. About 90,000 small and large organisations across Europe place their trust in the company and its +75 years' worth of experience. SD Worx calculates the salaries of approximately 5.7 million employees and ranks among the top five worldwide. The more than 7,500 employees operate in Belgium (HQ), Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Mauritius, Netherlands, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK. SD Worx achieved a consolidated revenue of EUR 1.058 billion in 2023.
More info on www.sdworx.com
Top Benefits
- Annual leave
- Study leave
- Maternity/paternity leave
- Wedding leave
- Compassionate leave
- Seniority leave
- Medical insurance
- Transport allowance
- Mobile voucher
- Internet allowance
- Career break option
- Workation
- Performance bonus
- Car loan
- Referral program
- Professional training
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