Coordinator I, Operations - Equipment

Location
Houston
Workplace
On-site

About this role

Join the Texon Team!


Texon is a leader in butane blending and energy marketing. Since 1989, we’ve pioneered blending innovations and hold patent rights worldwide. As a Savage company, we’re proud to be recognized as a Military Friendly Employer, and we welcome Military Veterans and Reservists to apply. Military experience equivalency may substitute for some requirements.

 

To Apply for this position, click on the "Apply" button above and complete the application.

 

 

Operations Coordinator I Job Description

REPORTS TO: Senior Manager, Blend Coordination

JOB SUMMARY:

Responsible for real-time monitoring, alert response, and coordination of blend system operations. This role ensures safe, efficient, and compliant system performance through proactive monitoring, timely issue response, and effective communication with internal teams and customers. Operations Coordinators serve as frontline operational support, performing initial troubleshooting, escalating issues as needed, and supporting resolution activities while maintaining accurate documentation and performance reporting.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Monitor blend systems, alarms, remote alerts, and critical operating parameters to ensure safe and efficient operations
  • Respond to system alerts, alarms, and customer requests in a timely and accurate manner
  • Perform initial troubleshooting and triage of operational issues; escalate to Engineering as needed
  • Support issue resolution by coordinating with internal teams and customer stakeholders
  • Serve as the primary day-to-day point of contact for customers, providing updates and ensuring clear communication
  • Track and document issues from identification through resolution in coordination with Engineering
  • Collect, compile, and report Key Performance Indicator (KPI) data
  • Maintain accurate records, logs, and operational reports for performance tracking and compliance
  • Support compliance monitoring and adherence to operational and regulatory requirements
  • Identify recurring issues and recommend improvement opportunities
  • Assist with customer training during system startup and provide refresher support as needed
  • Participate in shift work and on-call rotations as required

EDUCATION & EXPERIENCE:

  • Advanced education or technical training preferred. 

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Strong organizational and multitasking skills
  • Ability to monitor systems and respond quickly to operational alerts
  • Basic troubleshooting and problem-solving skills
  • Effective verbal and written communication skills
  • Customer-focused mindset with ability to manage routine interactions
  • Proficiency in Microsoft Office (especially Excel for reporting)
  • Ability to follow processes and maintain accurate documentation

 

Operations Coordinator I

  • 0–2 years of experience
  • Develops foundational knowledge of blend systems and processes
  • Performs monitoring and alert response under guidance
  • Executes defined procedures and escalates issues appropriately

Additional Information:

  • You may view available jobs at www.texonmidstream.com/careers and apply using the online job posting.
  • Team members may be eligible for a benefits package that is dependent on hours worked and position classification. This package may include medical, dental, and vision coverage; life, AD&D, and disability insurance; supplemental coverage options; health savings and flexible spending accounts; paid time off; profit sharing; and a 401(k) plan with company match. Benefits are subject to change. For more information visit https://savageco.com/careers/benefits-information/

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Top Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • AD&D insurance
  • Disability insurance
  • Supplemental coverage options
  • Health savings account
  • Flexible spending account
  • Paid time off
  • Profit sharing
  • 401(k) plan with company match