Rental Operations Coordinator (Inside Sales)

You belong at a company that treats you like an Owner!

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Join a team that takes care of you. Here are some ways we do that:

• Competitive Pay and Performance-Based Bonuses

• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)

• 401(k)

• Training and Tuition Reimbursement

• Work/Life Balance

• Paid Holidays and Time Off

• Health and Wellness Benefits

• Tool Benefits, PPE/Uniforms, Safety Boot Program

• Life and Short Term Disability paid for by company

How You’ll Make a Difference

As a Rental Operations Coordinator at SitePro Rentals, you’ll serve as the branch’s Inside Sales Representative and help keep the day-to-day business moving. You'll work closely with branch leadership, customers, sales representatives, service teams, shop technicians, and other SitePro locations to coordinate equipment, schedules, rentals, and customer needs.

This is a fast-paced, high-volume role where communication is at the heart of everything you do. On a busy day, you may handle 100+ customer and internal interactions across phone and email, all while coordinating changing schedules, equipment needs, and priorities. Your ability to stay organized, communicate clearly, and keep everyone informed will make a direct impact on the success of the branch.

What You’ll Do

• Keep customers and teams connected. Answer customer calls, assist walk-ins, write rental contracts, provide equipment updates, and communicate with sales, service, shop technicians, and other SitePro branches.
• Coordinate a constantly changing operation. Dispatch multiple technicians, adjust schedules throughout the day, coordinate equipment pickups and returns, and work with the shop to make sure outgoing equipment is ready.
• Own the details. Prepare rental paperwork, follow up on cyclical billing, coordinate equipment transfers between locations, and keep accurate information moving between everyone involved.
• Help the branch run smoothly. Stay ahead of changing priorities, solve problems as they arise, and provide the organization and follow-through needed in a high-volume, hands-on environment.
  

What You’ll Bring

• Strong communication and customer service skills. You’re personable, professional, and comfortable communicating throughout the day with customers, technicians, sales representatives, and coworkers.
• Organization and adaptability. You can manage a high volume of communication, schedules, and competing priorities while staying composed and adjusting quickly when plans change.
• Experience taking ownership. A background in branch operations, construction or industrial environments, assistant management, high-level administrative support, service coordination, or another fast-paced operational role is highly valued.
• Strong computer skills and a willingness to learn. You’re comfortable working across multiple systems and picking up new processes quickly. Equipment rental experience, dispatching experience, and equipment knowledge are preferred but not required.

Why You’ll Love Working With Us

• Your work matters. You’ll have real ownership and play an important role in keeping the branch, our equipment, and our customers moving.
• You’ll work with people who have your back. We believe in clear communication, teamwork, and stepping in wherever needed to get the job done.
• You can build something here. Join a company that values dependable people, consistent performance, and opportunities to grow.

Job Details

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