Parts Specialist

Remote Type:

You belong at a company that treats you like an Owner!

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Join a team that takes care of you. Here are some ways we do that:

• Competitive Pay and Performance-Based Bonuses

• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)

• 401(k)

• Training and Tuition Reimbursement

• Work/Life Balance

• Paid Holidays and Time Off

• Health and Wellness Benefits

• Tool Benefits, PPE/Uniforms, Safety Boot Program

• Life and Short Term Disability paid for by company

How You’ll Make a Difference

As a Parts Specialist with Briggs Earth & Ag, you’ll play an important role in keeping our customers and technicians moving. You’ll listen to what they need, connect them with the right parts and solutions, and make the process as easy as possible.

Whether you’re helping a customer, supporting one of our technicians, or providing an update on an order, you’ll bring a sense of urgency, clear communication, and genuine care to every interaction. It’s a role where great service builds trust—and where your work directly shapes the experience people have with Briggs Earth & Ag.

What You’ll Do

• Be a trusted resource for customers and technicians, handling calls, emails, and walk-in requests while taking the time to understand their equipment and parts needs.
• Research and source parts using JCB resources, equipment manuals, dealer networks, web-based tools, and other resources to provide customers with accurate options.
• Prepare quotes, process orders, maintain accurate records, and resolve questions involving purchases, shipments, deliveries, invoices, and order completion.
• Keep customers and teammates informed, communicate updates and escalations clearly, and stay proactive so orders and service needs continue moving forward.

What You’ll Bring

• At least 1 year of parts, equipment, technician, or related customer service experience; construction, industrial, or heavy equipment experience is a plus.
• A customer-first mindset with strong communication skills, attention to detail, and the ability to manage multiple priorities with a sense of urgency.
• Curiosity and a willingness to learn new equipment, ask thoughtful questions, and use available resources to help customers get what they need.
• A positive, team-oriented attitude; experience with JCB, Bobcat, John Deere, Hyster-Yale, or multiple equipment lines is helpful, but we’re open to someone ready to learn and grow.

Why You’ll Love Working With Us

• Join a company with more than 130 years of history, stability, and a reputation built on doing the right thing.
• Help build a strong Tampa team where people support one another, communicate openly, and take pride in creating a positive place to work.
• Grow your knowledge and career while doing meaningful work that helps customers, technicians, and businesses keep moving.

Job Details

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