About this role
Position Summary
We are looking for a skilled, dependable, and highly organized Low Voltage Field Technician to join our field operations team.
We are not simply a low-voltage contractor. We are a full-service IT, Cybersecurity, Infrastructure, and Technology Services company, which means this position offers considerably more room for technical growth than a traditional cabling or security technician role.
The technician will work across structured cabling, fiber optics, access control, surveillance, relays, and related infrastructure while being exposed to the networking, IT, cybersecurity, and systems that ultimately sit on top of that infrastructure.
For someone who wants to develop beyond installation work, there are significant opportunities for cross-training and advancement into networking, systems, cybersecurity, infrastructure engineering, project management, and other technical disciplines.
This is a hands-on position for someone who takes pride in doing work correctly, cleanly, and thoughtfully. The ideal candidate is technically capable, mechanically inclined, self-managed, and comfortable working independently while also taking direction from senior technical leadership.
This is not a position for someone who simply wants to “pull cable.”
We are looking for a technician who thinks about the complete installation: how equipment will be mounted, how cables will be routed, how the system will be serviced five years from now, how the finished work will look, how the technology integrates with the rest of the environment, and whether the installation represents the quality of work we expect our customers to receive.
Technical Experience
Candidates should have practical field experience with several or all of the following:
Structured cabling systems, including Cat5e, Cat6, Cat6A, coaxial, and other low-voltage cabling
Cable routing, dressing, labeling, testing, troubleshooting, and certification
Copper termination, including RJ45 connectors, keystone jacks, patch panels, and related hardware
Fiber-optic cabling
Running and protecting fiber in commercial environments
Fiber termination
Fiber testing and troubleshooting
Understanding fiber types, connectors, polarity, loss, and proper handling procedures
Access control systems
Door strikes
Magnetic locks
Request-to-exit devices
Door position switches
Card readers
Controllers
Power supplies
Relays
Surveillance and IP camera systems
Camera mounting and positioning
Network-connected surveillance equipment
NVR and related infrastructure
Low-voltage relays, dry contacts, triggers, and basic control circuits
Reading wiring diagrams and understanding basic electrical and low-voltage schematics
Troubleshooting field wiring and system integration issues
Experience with additional systems such as intrusion detection, intercoms, audiovisual systems, automation, networking, wireless systems, or building controls is a plus.
Experience with IT and networking is also valuable but not required for an otherwise strong candidate who wants to learn.
Tools & Installation Skills
The technician must be comfortable safely and competently using professional construction and installation tools, including:
Cordless drills
Hammer drills
Rotary hammers
Impact drivers
Reciprocating saws
Oscillating multi-tools
Hole saws
Masonry bits
Step bits
Fish tapes and fish rods
Cable pulling equipment
Ladders
Hand tools
Crimpers and termination tools
Cable testers and electronic testing equipment
The technician should understand how to select the correct tool, fastener, anchor, drill bit, mounting method, and installation technique based on the material and environment.
We expect our technicians to work carefully around finished surfaces and existing customer property.
Being able to make something work is important.
Being able to make it work without unnecessarily destroying everything around it is even better.
Responsibilities
The Low Voltage Field Technician will:
Install low-voltage cabling and systems in commercial and residential environments
Run, terminate, label, test, and troubleshoot copper and fiber-optic cabling
Install and service access control systems
Install and service surveillance systems
Wire and troubleshoot relays, contacts, power supplies, and related control devices
Mount equipment securely and professionally
Maintain neat and organized cable pathways, racks, panels, closets, and work areas
Follow plans, drawings, specifications, and project instructions
Identify installation problems and develop practical solutions in the field
Coordinate with project leadership when field conditions differ from drawings or expectations
Protect customer property and maintain clean work areas
Clean the work area before leaving a job site
Maintain tools, equipment, materials, and company property
Accurately document work performed
Record labor and time worked against the appropriate project, ticket, or task
Document materials used when required
Record technical details, device locations, cable identifiers, test results, and system changes
Take appropriate photographs of completed installations and important field conditions
Communicate progress, problems, delays, and material requirements promptly
Complete assigned work without requiring constant supervision
Personal Characteristics
Technical ability is important, but how the technician approaches the work is equally important.
We are looking for someone who is:
Organized — tools, materials, cables, notes, and work areas should have a purpose and a place.
Clean — finished work should look professional, and job sites should be left cleaner than they were found.
Thoughtful — consider what happens before drilling the hole, cutting the wall, pulling the cable, or mounting the device.
Self-managed — able to understand the objective, develop a plan, execute the work, and communicate when assistance is needed.
Responsible — owns their assignments and follows through.
Diligent — verifies that the job is actually complete rather than assuming it works.
Detail-oriented — labeling, documentation, cable management, alignment, testing, and finish quality matter.
Resourceful — capable of solving unusual field problems without immediately becoming stuck.
Professional — respectful of customers, coworkers, job sites, and company standards.
Curious — interested in understanding not only how something is installed, but why it works.
Willing to learn — technology changes constantly, and there is always another skill to develop.
Documentation & Accountability
Our technicians are expected to document their work as part of the job—not as an afterthought.
Candidates should already be accustomed to working within a service, ticketing, project-management, or time-tracking system and should be comfortable documenting:
Arrival and departure times
Labor performed
Work completed
Work remaining
Problems encountered
Troubleshooting performed
Materials used
Equipment installed
Relevant serial numbers and device information
Test results
Photographs
Recommendations or follow-up work
The technician must be able to provide clear enough documentation that another technician can understand what occurred without needing a verbal explanation.
If the work took eight hours, we should be able to understand what happened during those eight hours.
Leadership & Mentorship
This position will work directly under our Chief Fabricator, an extraordinarily experienced technical craftsman whose abilities span low-voltage systems, electronics, fabrication, construction, troubleshooting, engineering, and the art of figuring out how to make things work when conventional answers fall short.
Calling him an all-around savant and genius is only partially a joke.
For the right person, working alongside him represents a rare opportunity to learn techniques, methods, and practical problem-solving skills that are difficult to obtain from a classroom, certification program, or YouTube video.
Someone who is curious, observant, humble enough to learn, and ambitious enough to absorb everything available to them could gain an enormous amount of knowledge in this position.
Consider it a potentially once-in-a-career apprenticeship disguised as a field technician job.
More Than Low Voltage: IT & Cybersecurity Career Growth
One of the biggest differences between this position and a conventional low-voltage job is what surrounds it.
Our company operates across:
Managed IT services
Networking
Cybersecurity
Cloud infrastructure
Microsoft 365
Firewalls and network security
Wireless networking
Servers and virtualization
Structured cabling and fiber infrastructure
Surveillance
Access control
Physical security
Technology projects and systems integration
That creates opportunities for technicians who demonstrate ability, curiosity, and initiative to expand their careers into other areas of technology.
A technician may begin by installing the fiber feeding a network switch and eventually learn how to configure the network running across it.
They may install a surveillance camera and later learn about VLANs, firewalls, cybersecurity, cloud management, and the infrastructure supporting that camera.
They may install an access-control reader and eventually learn how identity, networking, security, and physical access systems integrate.
We actively encourage cross-training.
Employees who demonstrate aptitude and interest may have opportunities to learn from our engineering, IT, cybersecurity, networking, and project teams.
For someone who wants technology to become a career rather than simply a job, there is a tremendous amount to learn here.
Training & Professional Development
We believe in developing talented people.
Depending on the employee’s role, interests, performance, and the needs of the company, professional development opportunities may include:
Hands-on cross-training
Manufacturer training
Technical certifications
Industry training courses
Networking and cybersecurity education
Access-control and surveillance manufacturer training
Fiber and structured-cabling training
Internal mentorship
Exposure to larger and increasingly complex technology projects
Opportunities to work alongside senior engineers and technical specialists
We especially value people who continuously become more capable.
The more you can do, the more valuable you become—to the company, to our customers, and to yourself.
Compensation & Benefits
We want strong employees to build long-term careers with us.
Our compensation and benefits package includes:
Health insurance
Three weeks per year of combined PTO and sick time
Paid parental leave
Training and professional-development opportunities
Cross-training opportunities across IT, networking, cybersecurity, infrastructure, surveillance, and access control
Vehicle credits/allowances for eligible field employees
Opportunities for technical certification and manufacturer training
Opportunities for increased responsibility and career advancement
Exposure to a broad range of technologies and project environments
Specific benefits, eligibility requirements, and vehicle programs may vary based on position and employment status.
Requirements
Previous professional low-voltage installation experience
Demonstrated experience with structured cabling
Experience working with fiber-optic cabling
Experience with access control systems
Experience with surveillance systems
Understanding of relays and basic low-voltage control circuits
Ability to safely operate professional power tools
Ability to troubleshoot technical problems methodically
Ability to work independently and manage assigned responsibilities
Strong organizational and documentation skills
Ability to communicate professionally with coworkers, supervisors, customers, contractors, and other trades
Valid driver’s license and reliable transportation as required for field work
Ability to perform the physical requirements associated with field installation work
Physical Requirements
The position may require:
Working from ladders
Working above ceilings
Working in telecommunications rooms and equipment closets
Drilling into concrete, masonry, wood, drywall, and metal
Pulling cable through ceilings, walls, conduits, and pathways
Carrying tools, ladders, cable, and equipment
Lifting and positioning equipment
Working indoors and outdoors
Working in active construction environments
* Occasional work in confined, dusty, hot, or otherwise uncomfortable spaces
What Success Looks Like
A successful technician in this role does not need someone standing behind them telling them what to do every five minutes.
They understand the assignment, think through the installation, organize what they need, execute the work carefully, test everything, clean up after themselves, document what they did, and communicate the result.
When they encounter something they do not know, they ask intelligent questions, learn from the answer, and ideally never need to ask the same question twice.
They gradually become capable of handling more complicated work, making better technical decisions, and taking greater ownership of projects.
Most importantly, they care about the finished product.
We are looking for someone who wants to become exceptionally good at their craft, continuously expand their technical abilities, and build a career in technology—not simply someone looking for another low-voltage job.
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