Experienced Telephone Interviewer - Part Time

Location
Remote
Workplace
Remote solely
Employment
Part-time

About this role

Telephone Interviewers are responsible for:
  • Making contact with selected respondents to discuss the study, answer questions, and obtain participation
  • Collecting confidential information and administering standardized questionnaires
  • Independently managing administrative duties, including participating in conference calls and completing online trainings
  • Transmitting data as scheduled
  • Assuming full and legal responsibility for use and care of project-issued equipment
  • Safeguarding any participant incentives, issued equipment, or project materials against damage, loss, or theft
  • Assuming responsibility for and carefully tracking all participant incentives
  • Submitting timely and accurate Time & Expense reports
  • Maintaining regular access to a reliable wireless internet connection in your home for project work
Qualifications
Minimum Required Qualifications
  • Must possess High School Diploma or GED
  • Prior experience working on this study
  • Possess effective communication skills through speech and listening
  • Fluency in English through reading, writing, and speaking
  • Available for entire training and data collection period
  • Able to successfully complete training
  • Must have a valid US driver's license and reliable personal automobile available for business use
  • Comfortable using RTI issued tablet, laptop and other associated equipment
  • Access to password-protected Wi-Fi connection for data transmissions and administrative responsibilities
  • Able to keep project information confidential
  • Positive, self-motivated, curious, and enjoy interacting with people from culturally diverse backgrounds
  • Effective time, schedule, and workload management skills to meet set deadlines
  • Computer skills, namely email and internet proficiency
Preferred Qualifications for Ideal Candidates
  • Knowledge of principles, processes, and methods of survey research and field data collection methodology

  • Previous experience conducting telephone interviews on a local opinion leaders study

  • Ability to adapt to and implement changes in workload, workflow, and project assignment specifications

  • Ability to multi-task

  • Ability to work well with others

  • Ability to work independently, with minimal supervision

  • Skills in time management, personal organization, and setting priorities to meet project requirements

  • Attention to detail and accuracy

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