About this role
Primary Responsibilities:
- Uphold Martco vision and values: respect, integrity, commitment, honesty, excellence, and stewardship
- Develop a strong understanding of the company's products, manufacturing capabilities, product specifications, applications, pricing considerations, and customer markets
- Build and maintain positive relationships with existing and prospective customers through regular communication and responsive service
- Support assigned customer accounts and progressively assume responsibility for account management and sales activities
- Assist customers with product availability, specifications, pricing, order status, delivery expectations, and other sales-related needs
- Identify potential sales opportunities within existing accounts and prospective markets
- Partner with senior sales team members to learn account management, negotiation, pricing, forecasting, and customer development strategies
- Assist with preparing quotes, pricing information, sales proposals, and other customer communications
- Monitor market conditions, customer activity, competitive products, and industry trends and communicate relevant information
- Coordinate with manufacturing, logistics, customer service, credit, and other internal departments to support customer commitments and resolve issues
- Develop an understanding of production capabilities and inventory levels to effectively align customer needs with available products
- Maintain accurate customer, sales, pricing, and activity information within applicable systems
- Participate in customer visits, industry events, trade shows, and other business development activities as needed
- Respond to customer concerns promptly and work collaboratively with internal teams to identify appropriate solutions
Job Experience:
- Bachelor’s degree in business, Marketing, Sales, Forestry, Wood Products, Supply Chain, or a related field preferred; equivalent relevant education and experience may be considered
- Previous experience in wood products, building materials, manufacturing, distribution, or a business-to-business sales environment
- Ability and willingness to develop knowledge of wood products, manufacturing processes, industry terminology, product specifications, and applicable markets
- Basic understanding of sales principles and customer relationship management
- Proficiency with Microsoft Office applications and the ability to learn CRM and other business systems
- Ability to analyze basic sales, pricing, inventory, and customer information
- Willingness and ability to travel to customer locations, manufacturing facilities, trade shows, and industry events as required
- Valid driver's license and ability to meet applicable company travel requirements
Behavioral Skills:
- Strong communication skills
- Create and maintain positive relationships
- High level of emotional intelligence
- High level of professionalism and business acumen
- Demonstrate curiosity and the ability to quickly learn and apply new concepts
- Thorough, organized. and attentive
- Resilient and adaptable
- Ethical and respectful in all business dealings
Benefits
Some of the benefits our team members enjoy include the following:
- Healthcare - Legacy Health & Wellness and Legacy Pharmacy
- Wellness Program
- Flexible Spending Account
- Additional Insurance
- Paid Time Off
- Retirement
- Chaplaincy Services
- Education
RoyOMartin is an Equal Opportunity Employer.
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