Sales Associate-Retail

Ottawa · On-site

About this role

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values.  The main objective of this position is to provide exceptional service to customers and build relationships with them.  The goal is to develop customers for life.

 

WHAT WE’RE LOOKING FOR?

 

To be successful, you’ll need to possess:

  • Retail experience preferably in apparel.
  • Demonstrated ability to develop relationships with customers.
  • Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
  • Self-starter and uses good judgment in all situations.
  • Excellent presentation skills in a retail environment.
  • Upbeat, optimistic, passionate and friendly.
  • Ability to understand the needs of the customer
  • Ability to build buy-in to an idea, a decision, an action, a product, or a service.

 

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

  • Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
  • Resolving customer issues effectively at store level in a timely and positive manner.
  • Be a team player and contribute to the stores’ success.
  • Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
  • Keep current on our product and service updates.
  • Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
  • Adhere to all Loss Prevention policies as per guidelines and policies.

 

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

 

Company at a glance

Roots was established in 1973. Roots is Canada's leading lifestyle brand known worldwide for premium leather goods, apparel and accessories. Roots has more than 120 retail locations in Canada and the United States, and more than 100 retail locations in Asia.

Founded1973
Team Size1001-5000
WorkspaceOn-site
IndustryFashion and Apparel
Location
Ottawa, Ontario, Canada
Websiteroots.com
LinkedInLinkedIn

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