Customer Support Manager II

This position is responsible for the retention, growth, and operational excellence between RIM and our customers. Responsible for the day-to-day management of assigned accounts, ensuring client satisfaction, support and meeting targets established by organizational sales strategy, maintain exceptional levels of service through cross functional channels and support/implement other improvements within the Branch Business Development Group as required. This position will be required to know and adhere to RIM’s Quality policy and uphold quality standards as well as conform to policies and procedures.

RIM logistics, ltd. is an Equal Opportunity Employer

Additional incentives may be provided as part of the total compensation package.

Full-time employees are eligible for a wide range of benefits as follows:

Medical

Dental 

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident Insurance

Wellness Benefits

Paid Time Off

Cultural Heritage Day

Volunteer Time Off

COMPANY PAID:

Life Insurance & AD&D

Long Term Disability

Recognition Program

Employee Assistance Program

Employee Resource Group/s

401(k) Discretionary Company Matching Contribution