Street Operations Lead (all genders) in Palermo

THIS IS US

Dott is the European champion of shared micromobility, powering over 500 million rides across 400 cities and 17 countries across Europe and the Middle East. We operate 200,000 shared vehicles with a bold mission: Moving us closer, cutting urban pollution, and providing a smarter alternative to cars. Our team is driven by our core values to Act as One, Do it Right, and Lead the Way as we redefine how 12 million users navigate their everyday world. Ready to shape the future of urban transport? Explore all our open roles at www.ridedott.com.

THIS IS US

Dott is the European champion of shared micromobility. With the mission of moving us closer, Dott facilitates easy urban travel, reduces pollution in cities, and decreases reliance on cars. Today, Dott deploys 200,000 shared vehicles in 400 cities and 17 countries across Europe and the Middle East. The 12 million users have generated over 500 million rides so far. The team is led by CEO Maxim Romain and Executive Chairman Henri Moissinac. For more information, visit www.ridedott.com.

IL RUOLO E IL TUO IMPATTO

• Coordinare le operazioni quotidiane, inclusa la pianificazione dei turni e l'assegnazione delle mansioni per autisti, meccanici e logistica di terze parti.

• Preparare e organizzare i turni del team per garantire una corretto ricambio delle batterie e dei veicoli disponibili.

• Essere il punto di riferimento per autisti e meccanici, agendo come contatto primario per le emergenze dei clienti quando necessario.

• Monitorare le prestazioni operative in città, inviare aggiornamenti regolari all'ops manager e supportare la selezione di nuovi membri del team.

COMPETENZE E QUALIFICHE

Istruzione ed Esperienza

• Esperienza pregressa in logistica, meccanica, operazioni di magazzino o contesti operativi simili.

• Spirito di squadra, con la capacità di supportare i colleghi e precedente esperienza nella guida di piccoli team.

• Propensione a svolgere attività pratiche quotidiane in magazzino ogni volta che è necessario.

• Ottima conoscenza locale della città e del suo panorama di mobilità urbana.

Capacità e Competenze

• Spiccate capacità organizzative abbinate a un approccio proattivo e orientato alla risoluzione dei problemi.

• Comprovata capacità di gestire partner esterni per le operazioni su strada e di rispondere alle richieste della città.

• Conoscenza di base della pianificazione dei turni e padronanza nell'uso di fogli di calcolo e Google Sheets.

• Volontà di apprendere nuovi flussi di lavoro e strumenti digitali per i progetti futuri.

• Capacità di assumersi la piena responsabilità delle mansioni assegnate e di lavorare in autonomia.

• Spiccate doti comunicative e relazionali per collaborare con i membri del team e i supervisori.

• L'ottima conoscenza dell'inglese scritto e parlato è considerata un plus.

• Il possesso di una patente di guida di categoria B in corso di validità è considerato un plus.

COSA TI OFFRIAMO (QUESTO POTREBBE ISPIRARTI)

• L'opportunità di partecipare al nostro programma Rides, che ti permette di utilizzare gratuitamente i nostri monopattini e le nostre e-bike.

• Opportunità di promozione, in base alle qualifiche e alle prestazioni.

• Un ambiente di lavoro inclusivo, interculturale e diversificato che valorizza la diversità e le pari opportunità.

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride!

In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.

THIS MAY INSPIRE YOU

• 🏢 Hybrid work: 3 days in the office, 2 days from home

• 💻 Our one-time home office bonus upon your start to create your ideal home office setup

• 📚 Our annual learning & development budget

• 🛴 Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes

• ☀️ Our partnership for mental health at work, with free 1-on-1 video counselling, self-guided development, and more

• 🌴 Our sabbatical program

• ⏳ Our flexible hours and 1-month remote working option

• 🏳️🌈 Our diversity and inclusivity initiatives and programs

• 🎉 Our public holiday swap, with which you can switch two public holidays to another day

• 🌍 Our voluntary day off for charity work

* benefits may vary depending on country and position

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride!

In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.