Order Allocation & Fulfillment Specialist

Job Description

JOB OVERVIEW

As an Order Allocation & Fulfillment Specialist, you will be responsible for managing Sales Order Allocation & Fulfillment functions for the Asia Pacific and Latin America business. This role is a key member of the regional leadership team; your analytical skills and insights will optimize our supply and ensure on-time fulfillment for our customers.

This position reports to the Supervisor, Order Allocation & Fulfillment and is based out of our Irvine, CA location.

As the Order Allocation & Fulfillment Specialist, you will have an opportunity to:

• Act as the primary business interface between the Sales Operations & Distributors, including our distribution centers in California, Singapore, and Vendor locations.
• Manage automated Allocation and Delivery creation jobs in SAP and partner with IT on job scheduling and optimization; maintain customer master and sales order allocation priority logic in SAP
• Support manual delivery creation (force logs) for exceptions outside of automated logic
• Build strong relationships with marketing teams to understand product release strategy to time the appropriate release of products with our go-to-market strategy
• Provide weekly outbound delivery forecasts (Units/$) to help our distribution centers plan short term and long-term labor requirements; alert the leadership team to shipping delays and processing expectations
• Partner with supply chain team to track vendor PO updates and coordinate backorder rescheduling as required
• Collaborate with global supply chain teams to manage quality process and alert Customer Success teams of inventory issues, shortages, or PO overages
• Partner with Demand Planning teams to perform material master maintenance and reject “dropped” and “oversold” items after each buy; regularly audit material master status and purchase req status
• Coordinate stock transfer request approvals between distribution centers
• Monitor sync of products between WMS with ERP (Highjump > SAP) and partner with supply chain and distribution teams to properly adjust stock when necessary
• Closely monitor all drop ship and cross-dock POs to ensure on time delivery and timely invoicing according to revenue recognition guidelines
• Build strong relationships with internal and external stakeholders to provide exceptional support to surprise and delight our customers with every engagement
• Other duties and administrative tasks as required

You have:

• A minimum of 4-6 years’ experience in Allocation & Fulfillment, Sales Operations, Vendor Management, Supply Chain, or similar operations experience is required
• Computer proficiency in Excel, Word and Outlook with strong interpersonal skills required
• Working knowledge of SAP Allocation and Delivery Functions is required

You might have:

• Spanish Speaking is a plus
• Experience within the MX, Bike and Action Sports Lifestyle Industry is a plus

Pay Range:

The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Protected Veteran/Disabled