Mitigation Operations Manager – Water, Fire & Mold

Description

Restoration 1 New Jersey · Denville, NJ · Full-time, on-site

Base salary based on experience + performance bonus for hitting targets · Company vehicle ·

Phone and tablet

We're looking for one leader to own our mitigation department: water, fire, smoke, and mold. You'll run

the crews, set the standards, and build the team. This is not a role for someone who just wants to

dispatch jobs.

What you'll own

• Daily scheduling and leadership of mitigation technicians and crew leads
• Job quality from first call to final invoice: drying plans, moisture logs, photos, and equipment records

that hold up to adjuster and TPA review

• Accurate Xactimate/Symbility scopes and estimates for mitigation
• Reviewing every job file before it is invoiced
• Hiring, training, and coaching techs, and holding them accountable
• Working with adjusters, TPAs, property managers, and homeowners on site
• Equipment, vehicle, and safety standards
• Rotating on-call coverage for emergencies

Requirements

What you bring

• 5+ years in water and fire mitigation, including at least 2 years leading crews
• IICRC WRT and ASD required; AMRT and FSRT strongly preferred
• Strong Xactimate skills for mitigation
• Experience with job documentation tools (Mitigate, Companycam, or similar)
• A track record of clean files and low invoice reductions
• Valid driver's license and a clean driving record

Why join us

• You'll run the department, not just a crew
• A bonus tied to results you control: collected gross profit and fewer invoice reductions
• Room to grow with one of North Jersey's established restoration companies
• Health benefits, paid time off, holiday pay for the five major holidays, and a 401(k) with a 4% match

after 12 months

If you're a crew chief or mitigation PM ready to run your own department, let's talk. We'll build your

compensation together around your experience and the targets you'll own, so your success and ours

move together.