Regional Service Manager

Location
WALKER, MI, US
Workplace
Hybrid

About this role

At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.

We are immediately hiring a Regional Service Manager to join our dynamic team.

Why Mobile Air? Here are some of the perks & rewards:

  • Competitive pay with quarterly bonus opportunities  
  • Health, Vision, and Dental Insurance  
  • Life Insurance   
  • 401k with company match  
  • Paid time off (vacation, sick days, holidays)  
  • Career development and advancement potential  
  • Employee discount programs  

What you’ll do:

  • Oversee operations of smaller branch rental offices within the assigned region and maintain direct management of the home branch.
  • Provide leadership by ensuring consistency in business processes across branches.
  • Deploy and ensure adherence to service procedures in each branch.
  • Collaborate with Service Managers, other Regional Service Managers, and VP/GM’s to enhance interaction within the Service Department.
  • Manage key metrics to ensure employee, customer, and financial goals are achieved in the region.
  • Work with branch service leadership to optimize service processes.
  • Coach and support branch personnel for positive employee relations, growth opportunities, and performance evaluations.
  • Conduct audits of branch operations and service procedures to drive consistency.
  • Ensure compliance with core values and safety standards across all branches.
  • Communicate Service Group goals, provide resources and direction, and track progress toward those goals through regular visits to assigned branches.
  • Manage assets in collaboration with branch service leadership to maintain equipment standards.
  • Establish training initiatives covering equipment operation, troubleshooting, preventive maintenance, and safety training.
  • Utilize a voice-of-the-customer approach to gather feedback from internal and external customers.
  • Perform other duties as assigned.

We’re looking for the following skills/experience: 

  • Minimum of 3 years’ experience in the HVAC rental industry or similar field, preferably as a service manager.
  • Availability for after-hours support due to the needs of the rental business.
  • Associate's degree from an accredited vocational college preferred.
  • At least 1 year of supervisory experience.
  • Proficient in Microsoft Office products or other comparable systems; experience with MRP or rental software preferred.
  • Proven ability as a self-starter, capable of working independently.
  • Willingness to travel up to 40% of the time.

 Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!

#LI-Hybrid

#LI-RM1

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Top Benefits

  • Competitive pay
  • Quarterly bonus opportunities
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401k with company match
  • Paid time off
  • Career development
  • Employee discount programs