About this role
Benefits:
- Flexible schedule
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Vision insurance
RES Home Care is a licensed home care agency seeking a Staffing-Scheduling Coordinator responsible for maintaining communication with agency personnel, HHA/PCA and contract agencies for the daily operations of the agency. Provides basic case management services.
REGULATORY/STANDARDS:
- Adheres to the Agency Policies and Procedures when scheduling and assigning staff to cases.
- Ensures all staff assigned meet compliance standards.
PROFESSIONAL:
- Schedules case coverage, always informing both patient and/or significant other/legal guardian of the name of the scheduled caregiver.
- Maintains and updates scheduling lists.
- Assists supervisor as needed with clerical job duties & HR tasks for new hires as needed.
- Maintains and updates rosters, as directed.
- Participates in verification of schedules for employees for pay roll purposes.
- Works directly with the nursing staff regarding staffing.
- Attends meetings as requested.
- Answers telephone and responds to inquiries by directing calls to appropriate staff.
- Other assignments as directed to facilitate daily operations.
Qualifications:
- Strong Computer Skills, Proficient in Microsoft office applications,
- Well organized and able to multi task.
- Excellent oral and written communication skills.
- Ability to work well with diverse groups of people
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Agency uses HHA exchange as software program if proficient the the program this is a benefit
- Bi-lingual would be preferred
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