Forward Deployed Engineer, Infra
About this role
We are looking for an Infrastructure Engineer with 2–5+ years of experience to own end-to-end deployment of Reducto into enterprise customer environments – from VPC to bare metal on-prem. You'll be the engineer who makes complex deployments work, partnering directly with customer IT, security, and platform teams. This role requires strong technical chops in Kubernetes, networking, and cloud infrastructure, combined with excellent communication skills – you'll be in live channels and on calls with customer engineers and senior leaders. We have a team lead already in place and are looking for both a mid-career engineer and a more junior hire to scale the team.
What you will be doing
Leading end-to-end deployment of Reducto into customer environments – planning, configuration, testing, and rollout across VPC and on-prem setups
Working directly with enterprise customer teams (e.g., Harvey) – sometimes visiting their offices, communicating in shared channels with their engineers and senior leaders
Debugging and resolving customer-specific infrastructure issues like K8s misconfigurations, cloud IAM edge cases, and networking problems
Building monitoring, telemetry, and automation – turning one-off customer work into repeatable deployment patterns that scale across future deployments
Understanding the hardware powering Reducto's ML models to successfully deploy them onto customer-controlled infrastructure
Company at a glance
Reducto is a San Francisco-based API platform that converts complex documents and spreadsheets into LLM-ready inputs for AI teams, processing tens of millions of pages monthly for hundreds of customers from startups to Fortune 10 enterprises.
What happens next
Skip the application pile. I get you in front of the people who decide.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
When the company wants to meet, I get the call on your calendar. You just show up.
Culture & values
Team works in person in SF office
Work is entirely centered around what customers need
No recurring meetings
No siloed roles
Everyone is involved with everything from product roadmap to working with end users
Team cares a lot about the product they're building
Know someone who'd be great for this?
