IT/Networking Field Technician

Location
NASHVILLE
Workplace
On-site

About this role

Benefits:
  • IRS Standard Tax Deductions of $0.65 per mile traveled in a year
  • Travel Mileage Pay
  • Training & development
  • Bonus based on performance
  • Opportunity for advancement
  • Flexible schedule
Job Overview
We are seeking a dynamic and motivated Field I.T./Networking Technician to join our team and drive the deployment, maintenance, and troubleshooting of complex network systems across various client sites. In this role, you will be the frontline expert ensuring seamless connectivity, reliable telecommunication services, and robust security solutions. Your expertise will help clients optimize their IT infrastructure, enhance network performance, and resolve technical issues swiftly. This is an exciting opportunity for a proactive technician passionate about technology, customer service, and field service excellence.

Responsibilities

  • Install, configure, and troubleshoot network equipment including Cisco routers, Juniper devices, Ethernet switches, and VoIP systems to ensure optimal performance.
  • Conduct fiber splicing and cabling work using low voltage wiring standards such as Cat5, Cat6, and NEC-compliant electrical practices.
  • Perform routine maintenance and repairs on computer hardware, telecommunication equipment, CCTV systems, and data center infrastructure.
  • Read and interpret schematics, wiring diagrams, and technical manuals to accurately install or repair systems in accordance with industry standards.
  • Use hand tools and power tools safely to perform cabling runs, equipment mounting, and hardware repairs in various environments.
  • Provide exceptional customer service by communicating clearly with clients about system status, troubleshooting steps, and maintenance procedures.
  • Document all work performed through detailed reports while adhering to safety protocols and quality standards.
Experience

  • Proven experience as a service technician in IT or telecommunications fields with a strong background in network installation and troubleshooting.
  • Hands-on experience with computer networking concepts including LAN/WAN configurations, Ethernet cabling (Cat5/Cat6), VLANs, and network security fundamentals.
  • Familiarity with Cisco routers, Juniper networking equipment, Avaya telephony systems, and VoIP technology.
  • Knowledge of fiber splicing techniques along with experience working in data centers or telecommunication environments.
  • Ability to use testing tools such as ohmmeters for electrical measurements and troubleshoot low voltage systems effectively.
  • Prior work involving CCTV installation or maintenance using schematics for surveillance system setup is highly desirable.
  • Strong electrical experience combined with proficiency in using hand tools like crimpers, wire strippers, drills, power saws, and other essential equipment for field service tasks. Join us if you’re eager to develop your skills in a fast-paced environment where your technical expertise directly impacts client success! We value energetic professionals who thrive on solving complex problems while delivering outstanding customer experiences in the field.

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Top Benefits

  • 401(k)
  • Training & development
  • Performance bonus
  • Career growth opportunities
  • Flexible scheduling