Onsite Maintenance Operations Manager (Doral Isles)

Job DetailsJob Location: Doral, FL 33178-3702Position Type: Full TimeSalary Range: $62,400.00 - $62,400.00 Salary/yearJob Category: ELVONS

Role: Onsite Maintenance Operations Manager

Location: Doral, FL

Community: Doral Isles Community Association

Pay: $62,400 per year

Job Type: Full Time

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Doral Isles Community Association stands as a remarkable community that embodies the essence of peaceful living combined with modern amenities. This beautifully designed neighborhood features stunning landscapes filled with lush greenery, serene lakes, and meticulously maintained walking paths. Residents appreciate the exceptional clubhouse that serves as a central hub for social gatherings and recreational activities, providing an inviting atmosphere to foster community bonds. The impressive pool area is particularly noted for its aesthetic appeal and tranquility, resembling a resort-like setting perfect for relaxation or fun family afternoons. Unique attributes such as well-planned sports facilities—including basketball courts and tennis courts—offer residents varied options for physical activity in picturesque surroundings. An undeniable highlight is the vibrant atmosphere complemented by friendly neighbors who contribute positively to this close-knit community experience. Many have lauded the accessibility of various amenities within proximity, enhancing daily convenience while maintaining a sense of escape from urban life. Additionally, safety remains paramount at Doral Isles Community Association; many residents feel secure within this environment enriched by ample green spaces where children can play freely amidst nature's beauty. Ultimately, it serves not only as a residence but also as an idyllic retreat where one can enjoy both leisure and active living alike—a truly unparalleled choice in South Florida.

Role Summary

The Maintenance Operations Manager plays a vital role in ensuring the upkeep, safety, and overall appearance of community properties while supporting the Maintenance Team.

Responsibilities

Lead and manage maintenance and landscaping teams, including oversight of daily operations and performance
Administer vendor contracts, including procurement, coordination, and invoice approval
Conduct routine property inspections to ensure cleanliness, safety, and asset condition
Oversee risk management activities and implement mitigation measures
Serve as primary point of contact for homeowners and Board inquiries, including emergency response
Coordinate and manage emergency situations, including animal and pest control services
Maintain and oversee all Association-owned assets and amenities, including routine and deferred maintenance
Inspect completed work and ensure proper maintenance of equipment, machinery, and tools
Manage security and access systems, including gate operations, video surveillance, and communication platforms
Oversee water management systems, including irrigation, lakes, and wetlands in compliance with regulatory permits
Monitor water quality and maintain environmental standards
Prepare and submit required regulatory reports, including water use and compliance reports
Track rainfall data and maintain accurate environmental and maintenance records
Maintain documentation systems, including historical records, plans, and secure document disposal
Support community engagement by coordinating and assisting with events (setup, teardown, and participation)
Manage the relationship and meet with any association facilities maintenance committee members, or other similar committees regularly and provide feedback from the committee meetings to the general manager, board, and related association contractors
Provide administrative and front office support as needed

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

QualificationsRequired

Associate’s degree in a related field (e.g., Property Management, Real Estate, Facilities, Maintenance, Landscaping) or equivalent experience
5–10 years of relevant experience, preferably in real estate, property management, or community association operations
Industry involvement/certifications preferred (e.g., CAI membership, pesticide applicator license, hazardous materials certification)
Technical expertise in landscaping, irrigation systems, pumps/fountains, and small equipment operation and repair
Ability to read and interpret plans, drawings, and surveys
Strong leadership and team collaboration skills, with experience coordinating, directing, and coaching others
Excellent interpersonal and customer service skills with the ability to build and maintain professional relationships
Effective communication skills (written and verbal), with tact, discretion, and a high level of integrity and confidentiality
Strong critical thinking, judgment, and decision-making abilities; practical, common-sense approach to problem-solving
Highly organized and detail-oriented, with strong planning, prioritization, and follow-up skills
Ability to manage multiple tasks and adapt in a fast-paced, high-demand environment
Reliable, patient, and attentive, with strong listening skills and a positive, professional demeanor
Technologically proficient, with the ability to quickly learn and use computers, databases, and common software (e.g., Word, Excel, Google workspace)
Valid driver's license and clean driving record required

Desired

Prior experience/knowledge of cloud-based and on-site server systems (proprietary or other) including: Visitor Management System (VMS), Gate Software (DSX), Windows Server 2016, Desktop scanning and storage
Electrical and HVAC experience
Knowledge of laws regarding proprietary admittance and data collection from guests

Physical Requirements

Ability to stand and walk for extended periods throughout the workday.
Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.
Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.
Manual dexterity to operate tools, equipment, and machinery safely.
Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).
Ability to wear and use appropriate personal protective equipment (PPE).
Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

Position is primarily performed outdoors (approximately 85% of the time) involving common properties, lakes, wetlands, roads and amenities and home sites. Position can frequently be subjected to extended periods of extreme heat, inclement weather, dirt/dust, animals, insects and other unfavorable physical conditions. Outdoor community events participation and various meeting attendance, on-property is also required (periodically). Work is performed indoors approximately 15% of the time in an office setting.

RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at [email protected].

Pay and Benefits

$62,400.00 salary per year

Benefits Include

Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High-Deductible Medical Plan to be eligible)
FSA account for health-related expenses
FSA account for dependent care expenses
Education Reimbursement for industry related classes
401K match after 1 year
Employee Assistance Program (EAP)
9 paid holidays and 2 floating holidays

EEO & Values Statement

RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.