Senior Manager , eCommerce Sales

Location
Singapore
Workplace
On-site
Employment
Full-time

About this role

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Senior Manager, eCommerce Sales is accountable for global Razer.com revenue & GPM performance. This role owns sales targets, commercial planning, profitability and execution across product launches, promotions, pricing, and regional performance, translating demand and site performance into delivered revenue.
This role is revenue-owning and commercially accountable. It does not own traffic acquisition, site UX, or CRO execution, but works closely with those functions to deliver sales outcomes.

Key Responsibilities

Revenue & Commercial Ownership

  • Own Razer.com net revenue & GPM targets and sales performance vs plan
  • Drive sales plans by region, category, and product lifecycle
  • Deliver revenue forecasts and lead recovery actions against gaps

Sales Strategy & Execution

  • Plan and execute global sales calendars, including launches, promotions, and peak moments
  • Define pricing and promotional strategies in partnership with Divisions and Marketing teams
  • Optimize product mix, pricing, and promotional depth to balance revenue and margin

Cross-Functional Collaboration

  • Partner with Marketing on conversion, AOV, and promo effectiveness
  • Partner with Marketing to monetize traffic and campaigns
  • Work with Sales Operations to ensure launch readiness, inventory alignment, and flawless execution
  • Collaborate with Digital Solutions on sales-impacting platform enhancements

Performance Management & Reporting

  • Track daily, weekly, and monthly sales performance
  • Lead post-promo and post-launch performance reviews
  • Prepare executive sales reporting and insights

Key Performance Indicators (KPIs)

  • Net Razer.com Revenue
  • Revenue vs Target
  • Promotional Revenue Contribution
  • Category / Regional Sell-Through
  • Forecast Accuracy

Pre-Requisites :

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

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