Account Manager (IQF)

Location: Egypt
Workplace: On-site
Employment: Full-time

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About this role

Responsibilities

Build and maintain strong, long-term relationships with existing and prospective clients.
Act as the primary point of contact for client inquiries, orders, and concerns.
Achieve business objectives and sales targets through prospecting for new clients and current clients’ development.
Monitor competitor activity and market trends to stay ahead of industry developments.
Coordinate order processing, shipment scheduling, and delivery logistics in collaboration with the operations team.
Ensure accuracy and efficiency in order fulfillment to meet customer expectations.
Resolve and keep accurate record for customer complaints.
Work closely with internal teams, including Quality, logistics, and procurement to ensure seamless operations.

Qualifications

INTERPERSONAL SKILLS	Result Orientation. Operational Awareness. Building Networks. Coaching & Mentoring. Customer Centricity.
TECHNICAL SKILLS	Market research & export analysis. International trade fair management. CRM & lead management. Budget planning & ROI analysis. Good Microsoft office skills Good problem-solving skills Good multi-tasking skills

Raya Foods

Raya Foods a major exporter of frozen produce and Egypt’s largest exporter of frozen strawberries, delivering more than 50,000 tons annually to over 50 countries worldwide. With a strong commitment to supporting local farmers, Raya Foods sources 100% of its raw materials from Egypt’s agricultural communities, ensuring quality, traceability, and sustainability from farm to table.

Our portfolio covers a wide variety of frozen fruits and vegetables, processed with precision to meet the needs of both local and global markets.

As the second-largest frozen produce exporter in Egypt, Raya Foods plays a vital role in positioning the country as a trusted global supplier. By connecting Egyptian farmers to international markets, the company not only drives exports but also empowers agricultural communities and promotes sustainable economic growth.

With innovation, nutrition, and sustainability at its core, Raya Foods continues to bring the richness of Egypt’s agriculture to tables around the world — proving that local strength can create a global impact.

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