About this role
Job DetailsJob Location: Valley View, Ohio - Valley View, OH 44125Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $15.00 - $15.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: SalesSenior Sales Associate
Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.
Position details
Position title
Senior Sales Associate
Reports to
Store Leader
Classification
Full-Time / Non-Exempt / Hourly
Position overview
The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.
Core values alignment
Curious — ask questions, find and solve problems
Passionate — care deeply about the brand, team, and customers
Do it Right — take pride in accuracy and credibility
Service — put others above ourselves
Key responsibilities
Sales & Customer Experience
Deliver exceptional customer service aligned with Range USA standards
Review KPIs and coach team to expectations from this data
Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
Build customer relationships and increase basket size through product knowledge and recommendations
Operations Execution
Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
Support inventory flow, merchandising, and ad set execution to maintain visual standards
Maintain overall store cleanliness and organization
Safety & Compliance
Ensure strict adherence to all firearm safety protocols for customers and staff
Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
Safeguard confidential information and ensure all processes meet regulatory standards
Ensure range readiness, safety, and cleanliness always
Validate and escalate if needed parts requirements to ASL
Desired skills & experience
High School Diploma or equivalent preferred
1–2 years of retail sales or customer service experience (specialty retail preferred)
Strong attention to detail with the ability to follow complex compliance procedures
Ability to handle confidential information with integrity
Flexible availability, including nights, weekends, and holidays
Strong communication skills and customer-first mindset
Employee benefits
Medical, Dental, and Vision health insurance
Unlimited Shooting – Free Classes
Industry-leading online and in-store discounts
Manufacturer rewards and points program
No firearm experience needed — we offer paid training
Qualifications
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