Senior Communications Manager

Position Title: Senior Communications Manager

Employment Type: Full-Time / In-House

Division: FDOT District 4 – Program Management Division

Employer: Quest Corporation of America, Inc.

Quest Corporation of America, Florida’s leading transportation communications firm, is seeking an experienced and strategic Senior Communications Manager to support the Florida Department of Transportation (FDOT) District 4 Program Management Division.

This embedded position plays a key role in developing and executing communication initiatives that strengthen public awareness, stakeholder engagement, and community outreach efforts related to transportation programs and initiatives throughout District 4. The ideal candidate is a collaborative communications professional who thrives in a fast-paced environment and excels at translating complex information into clear, meaningful messaging for diverse audiences.

KEY RESPONSIBILITIES

• Develop and implement strategic communication and public engagement initiatives supporting District 4 priorities.
• Create and distribute communication materials including presentations, newsletters, website content, social media messaging, public notices, and educational resources.
• Build and maintain strong relationships with stakeholders, local agencies, community organizations, media representatives, and elected officials.
• Coordinate outreach activities, stakeholder engagement efforts, and public information initiatives.
• Monitor community concerns and provide communication recommendations to leadership.
• Collaborate closely with Program Management leadership, Public Information staff, and communications teams to ensure messaging consistency. 
• Support media relations and public facing communication efforts.
• Participate in recurring meetings, provide progress updates, and contribute innovative communication strategies.
• Ensure messaging aligns with District mission, vision, safety priorities, and organizational objectives.

QUALIFICATIONS

• Bachelor’s Degree
• Minimum two (2) years of transportation communications experience supporting a state or municipal agency OR professional experience in Communications, Public Relations, or Journalism.
• Public Information
• Community Engagement
• Exceptional written, verbal, editing, and presentation skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines. 
• Experience with digital communications, social media, websites, and public outreach initiatives.
• Proficiency with Microsoft Office Suite, Microsoft Teams, SharePoint, Monday.com, or similar collaboration platforms.
• Ability to work independently while effectively collaborating across teams.
• Strong critical thinking, problem-solving, and relationship-building skills.

TECHNICAL SKILLS

Experience with:

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• SharePoint and collaboration tools
• PDF editing software
• Video recording and editing software/equipment
• Social media content creation and publishing

PREFERRED QUALIFICATIONS

• Transportation communications experience
• Public agency communications experience
• Familiarity with FDOT terminology and processes
• Video production and editing experience
• Bilingual proficiency (English/Spanish preferred)

WORK ENVIRONMENT

• Full-time embedded position supporting FDOT District 4 Program Management Division
• Office-based work environment
• Hybrid collaboration opportunities
• Travel throughout Broward County for meetings, stakeholder engagement activities, and District events

CANDIDATE MUST RESIDE IN BROWARD COUNTY

JOIN A TEAM COMMITTED TO DELIVERING MEANINGFUL COMMUNICATION STRATEGIES THAT STRENGTHEN PUBLIC UNDERSTANDING, ENGAGEMENT, AND CONFIDENCE IN TRANSPORTATION INITIATIVES SERVING SOUTHEAST FLORIDA COMMUNITIES.