Receptionist - Family Physicians of Western Colorado

Job DetailsJob Location: FPWC - GRAND JUNCTION, CO 81506Salary Range: $16.25 - $19.25 HourlyJob Shift: Day✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨

At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer:

Base pay $16.25-19.25

Benefits $7-8

Combined with base pay our Robust Benefit coverage includes outstanding retirement including annual 401k contribution and profit sharing, 100% coverage for Health insurance, life, disability and multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.

Receptionist- Family Physicians of Western Colorado

Job Summary

To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff

Duties/Responsibilities

Scheduler

Answer phones (primary) and handle calls appropriately
Schedule and cancel appointments appropriately
Support Dismiss/Admit positions as needed
Add new patient accounts
Work Team and individual Task boxes and Portal messages

Dismiss

Collect co-pays, payments or past due amounts
Confirm copays and amounts due on Phreesia
Schedule follow-up appointments
Print or send to the portal the patients Clinical Summary
Responsible for assigned change drawer
Scheduler duties (secondary)

Admit

Print encounter sheet and send to the correct wing
Add exam forms as appropriate
Gather and enter in PM correct ID and insurance information
Check eligibility on all insurance
Transfer to Phreesia any balances from the PM and add/ or subtract copays
Educate patients and assist when necessary with the use of Phreesia
Facilitate getting ill patients to the back
Enter no shows, cancellations, and reschedules

Experience

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

Education Requirements

High School Diploma

Working Conditions

This position works primarily seated at a desk in a well-lighted, ventilated area. Significant phone work, some walking around office with some light lifting

Qualifications