Admissions Associate - North Campus

Job DetailsJob Location: North Campus - Prosper, TX 75078Position Type: Full TimeJob Category: MarketingMission: To assist Christian parents by helping equip students to embrace Biblical truths, strive for academic excellence, and model Christ-like leadership to impact their homes, churches, and communities for Christ.

Employee Profile

Spiritually, the employee shall possess characteristics that reflect:

Acceptance without reservation of the PCA doctrinal beliefs
A strong clear Christian testimony
A mature, godly spirit
A person of faith and prayer

Personally, the employees life shall reflect

A lifestyle of biblical integrity
A spirit of dedication, commitment, flexibility, and responsiveness
The ability to listen and respond to counsel

General Description: The Admissions Associate - North will assist the Chief Enrollment Officer with a focus on promoting the North Campus (NC). Ensure a seamless and exceptional customer service process from inquiry to enrollment. Assist in discipling students and supporting the campus’s spiritual development plan. This is a twelve month position with some evening and weekends required for special events. The scheduled number of weekly hours is 40 per week

Duties and Responsibilities

Overall

Serve as the Family Ambassador for all NC families, both current and prospective
“Own” the relationship with NC families during the application process, acting as the primary point of contact
Confidently share the gospel as opportunities arise with prospective parents.
Build relationships with the community with the goal of advancing NC enrollment
Collaborate with Marketing department on “target marketing” results and potential opportunities
Attend networking events (Chamber meeting, outreach to “feeder schools”, PBC events, etc.)
Support the campus spiritual development plan

Applicant Management

Create all NC applicant files

Notify parents of receipt of applications and need for any additional documents/information
Walk families through the entire admissions process, maintaining open communications “touch points” throughout the process
Conduct tours for prospective families
Serve as primary contact for calls inquiring about the school’s admissions process
Administer admissions assessments
Assist in enrollment for new students
Assist with the Parent and Student Ambassador program, including creating a system for connecting new families with returning families who will serve as “partner families”
Assemble materials that are distributed to prospective parents (packets and curriculum guides)

Event Coordination

“Own” NC Preview events (contact hosts, work with students, reserve room, order food, decorate tables, etc.)
Collect and manage RSVPs for NC admissions events, follow-up as directed
Maintain list of attendees on Finalsite and distribute to Admissions team
Perform follow-up tasks including, but not limited to: emails, calls, mailings, etc.

Pipeline Management

Follow prescribed processes and timelines with regards to following-up with prospective students
Keep all Families and Student statuses up-to-date at all times in Salesforce.com
Track all activities (calls, emails, tasks, etc.) in the CRM system
Enter all call-in and walk-in inquiries in the system on a daily basis
Monitor assigned families yield and fallout
Provide updates during weekly pipeline meetings for all NC families in the pipeline

Community Presence

Develop a relationship with the CLC North Director
Have a presence at identified community events
Attend PBC event(s) where PCA North is highlighted

Qualifications/Skills

Proficiency in social media venues;
Proficiency in digital photo/video sharing
Strong public relations background; excellent people skills
Creative thinking, marketing, and public relations
Admissions experience and/or education experience preferred
Exceptional verbal and written communication and negotiation skills
Ability to effectively communicate ideas and goals both inside and outside PCA
Commitment to PCA’s Vision Statement, Mission Statement and Core Values
Ability to retain confidential information about PCA’s constituents
Proficiency with all Microsoft Office products, Blackbaud, and salesforce
Requires being available to work occasional evenings and weekends

Physical, Mental Requirements and Work Environment:

Regularly sit, talk, walk, hear, and to visually intercept visitors
Computer work at the computer requiring repetitive finger motion and manual dexterity
Good vision required (with correction) due to the need for focusing ability and close vision. Color discrimination, peripheral vision and depth perception are also important
Be able to occasionally lift between 10 – 20 pounds
Regularly use close and distance vision

Works at desk and computer screen for extended periods of time
Turns, bends, reaches and may occasionally use a step stool or ladder
Work primarily in a traditional climate controlled office environment with occasional outside travel between buildings or during outside Admission events
Ability to handle moderate stress level as position requires multi-tasking and frequent interruptions
Up to several hours of walking and standing especially during event set-up and execution
Subject to working more than required usual hours during event execution
Ability to manage multiple coinciding projects
Ability to communicate effectively, even in stressful situations
Professional appearance and dress required, as this person is often the “host” of PCA-wide meetings and events

Qualifications