Head of Utility Success

Overview

You'll own Powertown's municipal and investor-owned utility partnerships end to end — from first conversation to operational deployment. That means building the relationships, structuring the programs, managing the pipeline, and ensuring that signed agreements turn into grid-integrated storage that performs. This is a director-level role, and as the function grows, you'll build the team around it.

The job is equal parts relationship management, commercial execution, and operational coordination.

What you'll own

• Build and manage Powertown's portfolio of municipal and cooperative utility partnerships, from business development through program go-live and ongoing account management

• Develop trusted relationships across utility functions — program management, operations, regulatory, and customer programs

• Set and deliver against program performance targets: enrollment, installed capacity, dispatch readiness, and operational KPIs

• Partner with utility stakeholders to deepen program scope, unlock adjacent opportunities, and advance long-term strategic alignment

• Coordinate across internal teams and vendors to keep deployments on timeline and on spec

• Identify improvements to program design, operational processes, and performance through data analysis and commercial judgment

• Build the playbooks to scale this function across new markets

Must-have qualifications

• 6+ years of experience in utility partnerships, distributed energy programs, grid-side account management, or large-scale energy project execution

• Deep familiarity with how municipal and cooperative utilities operate — their procurement structures, program design preferences, and stakeholder dynamics

• Track record of managing complex, multi-stakeholder initiatives from agreement through execution in a high-growth or evolving market

• Commercial and regulatory fluency — structure win-win deployments and sustain them

• Builder mentality: you're energized by the opportunity to create a function, not inherit one

• Strong communicator; you're credible with utility executives and equally effective coordinating internal teams

What success looks like

In year one: a growing portfolio of active municipal utility partnerships with clear capacity targets, a repeatable program launch playbook, and a pipeline that supports Powertown’s go-to-market.