About this role
Job DetailsJob Location: PDX Airport Cafes - Portland , OR 97218Position Type: Full-Time/Part-TimeEducation Level: Not SpecifiedSalary Range: $18.30 HourlyTravel Percentage: NoneJob Shift: Weekends RequiredJob Category: RetailDark Coffee with a Bright Future
For over 28 years, Portland Coffee Roasters has been forging positive connections with our customers and partners. We strive to create unbeatable relationships that will ultimately result in improving the coffee world at the local and global level. Every year we commit resources to a global project supporting the coffee community. We are dedicated to sharing our knowledge and expertise and our training is thorough. We are a company of individuals with the common goal of making our industry better and more viable. We have fun together and we work hard together. If being part of a team, serving quality drinks, and building strong relationships is important in your work, PCR could be the fit you've been looking for!
Portland Coffee is adding a Shift Lead Barista to its team at our PDX Airport Cafe and looking for a Lead Barista to further our mission to provide quality drinks and service!
A Lead Barista reports directly to the Café Manager and is responsible for overseeing a team of employees during their shift. Ensuring all standards are met and employee tasks and breaks are completed. Assisting the Café Manager with other responsibilities including inventory tasks, ordering products and general maintenance of equipment. Lead Baristas will need excellent communication skills, both written and verbal, to be successful in this role. Lead Baristas must be approachable and trustworthy. Previous supervisory experience is required.
Benefits
Position wage starting at $18.30/hr, averaging over $25/hr
401(k) and matching
Medical, Vision and Dental insurance benefits
Free and discounted coffee benefits
Flexible schedule; Guaranteed 30hrs/week
Paid sick time
Paid time off
Paid training
Referral program
Employee Assistance Programs
And much much more!
Weekly schedule range
Weekend and early morning availability required
PDX shifts can start as early as 3am
Primary Responsibilities
Open and close the café and act in the role of café supervisor in the absence of café manager.
Prepare and serve beverages that adhere to Portland Coffee’s freshness, quality, and presentation standards.
Ensure customers are warmly received and welcomed; engage customers in a sincere, friendly, and professional manner, including greeting customers with a smile, thanking them for their patronage, talking about their drink preference, making suggestions when appropriate – all in an expedient manner.
Maintain coffee knowledge on all Portland Coffee offerings and confidently and accurately communicating that knowledge to customers.
Continuously demonstrate an ongoing pursuit of education, training, and industry trends.
Complete and attend all mandatory and ongoing training sessions required by Portland Coffee to constantly advance education on coffee, tea, merchandise, and espresso bar skills.
Assist manager with ordering, inventory management, and ensuring all standards are met.
QualificationsMinimum Requirements
Minimum one-year supervisory experience and/or related experience and training.
Cash handling experience and attention to detail.
Ability to function in the role of peer leader and training resource.
Open to feedback and committed to continuous improvement.
Successfully interact and maintain effective relationships with co-workers and customers.
Logical and methodological approach to problem solving.
Be flexible, able to learn quickly and able to readily adapt to change.
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