Inbound Sales Manager (m/f/d)

Location
Berlin
Workplace
Hybrid
Employment
Full-time

About this role

ABOUT US

Pliant is a modular B2B payments platform combining commercial card issuing, payment accounts, FX and spend management for businesses and AI agents.

Businesses across travel, e-commerce, insurance and AI-native technology use Pliant to manage complex payment workflows, while fintechs, software platforms and banks use its infrastructure to build and operate their own commercial payment offerings.

Pliant's API-first platform also enables AI agents and applications to access regulated payment infrastructure with permissions, controls and auditability built in.

Founded in 2020 and headquartered in Berlin, Pliant serves businesses and partners across Europe and North America. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries under its European e-money license and through regulated partners in the UK and US.

Learn more at www.getpliant.com.

We are currently looking for a Inbound Sales Manager (m/f/d) to join our team hybrid at Berlin HQ.

WHAT YOU'LL DO

  • Take end-to-end ownership of your own pipeline of customers referred by our Partner - from the initial handover, successful onboarding and activations and closing deals.

  • Present the Pliant solution in demo calls, tailored towards the customers specific needs.

  • Act as the main point of contact for customers, guide them through the onboarding process and proactively follow up on outstanding information and documentation.

  • Create and maintain customer deals in our CRM and internal platform, ensuring accurate data, clear next steps and transparent pipeline tracking.

  • Coordinate closely with our Risk and Compliance teams to resolve blockers, keep stakeholders informed and continuously improve our onboarding processes.

WHAT YOU'LL BRING

  • Previous work experience in the banking or financial services industry in a customer facing role

  • Excellent communication and presentation skills both written and verbal

  • Ability to establish and maintain strong relationships with key customers and stakeholders

  • Strong willingness to learn and develop your career in a fast paced Fintech environment

  • You speak German and English at C2 level. Any additional European languages would be an advantage, but not essential

  • Berlin or Vienna based ideally - hybrid work model in place

WHAT WE OFFER

  • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence

  • Attractive remuneration

  • Your choice of preferred OS, Windows or Mac

  • Flat hierarchy and transparent communication in a relaxed, professional atmosphere

  • Opportunity to develop your talent in a dynamic team with ambitious goals

  • Flexibility and possibility to work remotely

  • Monthly mobility benefit

  • Wellhub Membership

  • Company card with a monthly allowance for lunches, coffee, etc. with co-workers

Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.

At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team.

A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.

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Benefits

  • Flexible work arrangements
  • Remote work options
  • Monthly mobility benefit
  • Wellhub membership
  • Company card with monthly allowance for lunches and coffee
  • Choice of OS (Windows or Mac)
  • Professional development opportunities