Manager, Overseas Agency Sales

Workplace
On-site
Employment
Full-time

About this role

Job Responsibilities

  • Manage and grow relationships within WCA and other global freight forwarder networks.
  • Represent the company at international agent conferences and networking events.
  • Promote the company as a preferred destination / origin agent for inbound, outbound, and cross-trade business.
  • Identify, evaluate, and onboard new strategic overseas agents aligned with trade lane strategy.
  • Generate and develop agency-driven sales opportunities and follow up on RFQs and enquiries.
  • Drive balanced, two-way cargo flows and manage trade lane performance.
  • Work with pricing and operations teams to ensure competitive yet sustainable rate structures.
  • Ensure compliance with global agent network rules, payment protection policies, and dispute protocols.
  • Act as key escalation point for agent service, commercial, and dispute-related issues.

Job Requirements

  • Degree in Business, Economics, Finance, Maritime or related discipline with minimum 10 years of relevant shipping experience.
  • Highly numerate with good analytical thinking and quantitative skills.
  • Self-driven with ability to multi task and work in a fast-paced environment.
  • Excellent communication skills (written and verbal) & people management.
  • Strong presence with the ability to interact with Senior Leadership. 
  • Willing to Travel when required. 
  • Appointment will commensurate with experience. 

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