Analyst, Tax Services

POSITION TITLE:   Analyst, Tax Services

 

Position Summary:

 

The Analyst, Tax Services role is responsible for maintaining the integrity, accuracy, and security of all cash-handling operations within a controlled environment. The ideal candidate thrives in a structured setting, can prioritize tasks effectively, and easily shifts between responsibilities as business needs evolve. This role not only assists with taxes, but other areas of escrow and cash as business needs and staffing dictate. This person will handle physical checks and actual paperwork. This position reports to the West Palm Beach office, onsite full-time during core business hours, generally 8:30 a.m. to 5:30 p.m.

Job Functions and Responsibilities:

• Perform printing, sorting, and mailing of tax payments as the primary function.

• Monitor check stock inventory and reorder, as necessary.

• Identify, investigate, and resolve issues while developing effective solutions.

• Continuously identify opportunities to automate processes and improve efficiencies.

• Demonstrate flexibility to meet business needs.

• Self-driven and able to perform effectively under high pressure situations.

• Responsible for aspects of residential reverse and unsecured loan processing.

• Coordinate effectively with team members to determine prioritization needs.

• Strong attention to detail.

• Flex between escrow/cash areas based on staffing requirements.

Qualifications:

To perform this job successfully, an individual must have the following education and/or experience:

• High School Diploma 

• Ability to work independently 

• Outstanding communications skills (including verbal, written and listening skills) 

• Problem solving and decision making abilities 

• Well organized, paying close attention to detail 

• Execute and prioritize multiple tasks 

• Professionalism 

• Flexible and adaptable to change 

• Ability to build relationships (respect, trust, consensus) 

• Will need to be able to stand and walk around for this task throughout the day. 

• Will need to record completed work on the computer, so strong computer skills are needed.

Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors.

At Onity, we strive to earn our customers’ loyalty every day. We do this by consistently delivering exceptional service and building trust through reliability, integrity, and following through on our commitments. We operate through the lens of the customer, understand the importance of homeownership, and take pride in helping homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and supported. We expect all employees to interact with and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.

Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Onity Group Inc. offers a comprehensive benefits package including medical, dental and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details.