Implementation Specialist
About this role
Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners. Learn more at www.peek.com.
As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day.
You will be an integral part of our new partner onboarding process. In this role, you will be building the Pro accounts to be used by our new Partners who are going through the onboarding process.
Role Specifics
Work alongside the Onboarding Specialist to implement new partners to Peek Pro accounts
Manage a pipeline of new partner build requests using a combination of tools and resources
Install Peek Pro account booking buttons on new partners’ websites through various CMS platforms
Work multi-functionally with Sales, Product, Engineering, and Operations; data entry, simple coding, and website management daily
Skills You Need for Success
Task-oriented
Can manage a high volume of tasks with varying priorities
Can switch from task to task with short notice and maintain a high level of productivity
Love solving puzzles and finding creative ways to do things
Enjoy working on something new every day
Basic level HTML, CSS, JavaScript.
Nice to Have Skills
Basic knowledge of AI Systems
Prior experience with WordPress, Squarespace, Wix, or Weebly
Experience with Salesforce.
Business-level English and Spanish language skills
Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.
If you are unable to apply due to incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.
Company at a glance
The company operates Peek.com, a combined business software and marketplace that lets consumers book experiences. The platform has nearly $2 billion in bookings, demonstrating its scale in experience bookings. It serves thousands of operators who use its technology to boost revenues and automate operations. The Peek.com marketplace is described as award-winning, reflecting industry recognition. Operators using the platform include Museum of Ice Cream and Pennekamp State Park, illustrating the breadth of experiences available.
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