IT Support Technician

Location
Burlington, Vermont
Workplace
On-site
Compensation
$62k – $75k

About this role

PC Construction is seeking a motivated, customer-focused IT Support Technician to join our employee-owned team. This role is ideal for a self-starter who enjoys solving technical challenges, supporting end users, and helping expand IT services across our regional offices and jobsites. You'll play a key role in delivering technology solutions that keep our teams connected and productive. This is an office-based position, not remote. 

Key Responsibilities:

  • Create, manage and remove users and devices (i.e., Microsoft Office, Egnyte, etc.)
  • Responsible for daily management of device and software inventory within the corporate asset tracking systems.
  • Foster innovation and build business partner relationships to meet corporate business strategies.
  • Hardware and software management through Microsoft Intune
  • Provide primary support (ownership of ticket management) via the Help Desk
  • Administer cellular contracts and plan revisions, along with mobile device management of Apple MDM
  • Maintain corporate device protection schemas (Antivirus, malware and web proxy services)
  • Purchase and manage device and software inventory within the corporate asset tracking systems
  • Source, order, coordinate internet services with Internet providers
  • Troubleshoot and maintain network printers, switches, routers, wireless access points, projector systems, video conferencing systems and IP phone systems
  • Lead new employee orientation process
  • Provide remote site installation and support on remote data and communication networks
  • Provide necessary user training on site network capabilities and software needs
  • Travel to regional offices and jobsites when requested

100% EMPLOYEE OWNED

PC Construction is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. We recognize that diversity and inclusion are a driving force in the success of our company.

About PC Construction: PC offers general contracting, construction management and design-build services to private and public clients across the country. The company manages projects along the eastern seaboard of the United States from its headquarters in Vermont and a network of locations in Florida, Georgia, Maine, Mid-Atlantic, New Hampshire, New York and North Carolina. A construction industry leader for over 65 years, PC Construction is guided to success by its team of dedicated employee-owners.

This position has a pay range of $62,000 to $75,000 annually, depending on experience, in addition to an extensive benefits package that includes company stock, project bonus, and a profit-sharing bonus. #LI-AL1 #LI-Onsite

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Top Benefits

  • Company stock
  • Project bonus
  • Profit-sharing bonus