Working Student - IT Support (m/f/x)
- Location
- Mannheim
- Workplace
- On-site
- Compensation
- €17 – €22
About this role
Working Student - IT Support (m/f/x)
Department: Internal IT
Employment Type: Fixed Term - Part Time
Location: Mannheim
Compensation: €17.00 - €22.00 / hour
Description
In this position you’ll be part of our Internal IT team and help keep things running smoothly for our colleagues around the world at one of Europe’s fastest-growing sustainability tech companies with real responsibility from day one.
Your Responsibilities
- Handling and resolving support tickets, from hardware hiccups to access or license requests, and making sure colleagues get a quick and competent answer
- Supporting our onboarding process: preparing equipment and accounts for new joiners and being a helpful first contact for their IT questions
- Helping with everyday IT tasks like user and access management, device inventory, and keeping our knowledge base up to date
- Bringing in your own ideas to make our internal IT processes faster and smarter, like owning the implementation of AI-based automation-processes
Your Experience
- You are currently pursuing a Bachelor’s or Master’s degree, ideally in a technical field such as Business Informatics, Information Systems, Computer Science, or similar
- You have a solid understanding of common IT topics (e.g., Windows, macOS, Microsoft 365) and enjoy troubleshooting
- You communicate clearly and enjoy helping people, being able to explain IT topics to non-tech colleagues
- You work in a structured, reliable, and detail-oriented manner and know how to keep track of multiple tasks
- You like analyzing and optimizing processes with a focus on AI-based automation
- You’re proactive and can work independently, while also feeling comfortable asking the team for support
- English fluency and German at intermediate level required
Join us for this and more...
- A purpose-driven mission tackling complex sustainability challenges at a fast-growing unicorn company
- Hands-on experience in a modern, international IT environment, with real responsibility from day one
- A dynamic, collaborative work environment where your ideas are valued
- An internal student network with regular meet-ups that connect you with peers across departments, offer insights into different areas, and help you grow your network
- Fuel for your growth journey, both personally and professionally
- And of course – free drinks and snacks to keep you energized during your day
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