Field Service Technician

Location: Lombard, Illinois

Department: Service

EEO: 3 - Technical

Reports to: Technical Support Manager

POSITION PURPOSE

Repair and maintenance of testing equipment and facilities for vehicle emission testing stations.

DUTIES AND RESPONSIBILITIES

· Perform routine diagnostics, preventive maintenance, and repair of vehicle OBD analyzers, computers, PC peripherals, and other lane systems following set schedules and procedures.

· Perform scheduled and unscheduled maintenance on buildings and fixtures as assigned and complete all required documentation.

· Assist in maintenance and repair of other company facility and electronic systems such as lighting, doors, alarm, minor plumbing, telephone, and computer peripheral systems.

· Report on assigned work and assist in the completion of records, reports, and other documents.

· Troubleshoot equipment failures and analyze appropriate documents to determine cause of malfunctions in test and facility equipment.

· Interface with subcontractor representatives in repair and maintenance of equipment.

· Provide support to Illinois Environmental Protection Agency audit teams as needed.

· Perform other tasks as required by the Technical Support Manager.

KNOWLEDGE AND SKILLS

· General building maintenance experience and knowledge including basic electrical skills and understanding, overhead door maintenance, and basic plumbing skills including faucet and toilet repair.

· Knowledge of computers and peripherals, such as printers, barcode scanners, cameras, etc.

· Basic understating of Microsoft Windows and Office Suite, including Outlook, Excel, and Word.

· Mechanical inclination and manual dexterity to perform tasks with small hand and power tools.

· Good communication skills, both written and verbal.

· Able to stoop, bend, reach and climb.

· Able to lift up to 50 pounds.

EDUCATION AND WORK EXPERIENCE

· Associate’s Degree or certificate in computer hardware, electronics, building maintenance, or equivalent work experience.

· Must be familiar with test equipment, hand and power tools.

· Good driving record and valid Illinois driver’s license.