About this role
Front Desk Medical Receptionist - Downtown Orlando Office
Job Type: Part-Time
Schedule: 1–2 shifts per week (including potential Saturdays)
About OnSpot Dermatology
At OnSpot Dermatology, we're redefining convenience in healthcare by bringing state-of-the-art dermatology directly to our patients through our 40-foot mobile medical units and our growing network of physical office locations.
This position is based in our Downtown Orlando office on South Orange Avenue, where we combine the efficiency and innovation of mobile dermatology with the comfort and accessibility of a traditional office setting.
We're looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist to help create a welcoming, professional experience for every patient - from the first phone call to check-out.
The Role
As the Front Desk Medical Receptionist, you'll be the first point of contact for patients and play a key role in ensuring our office runs smoothly. This in-office position is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering exceptional customer service.
What You'll Do
- Be the welcoming face of OnSpot Dermatology - greet every patient with warmth and professionalism
- Check patients in and out, ensuring all demographic and insurance information is accurate
- Verify insurance coverage, process payments, and handle co-pays and product sales
- Manage daily appointment schedules and communicate updates or delays clearly
- Answer and return calls promptly with courteous, professional communication
- Schedule and reschedule appointments efficiently using our medical software
- Support the clinical team by maintaining a smooth, organized front desk environment
What We're Looking For
- Experience: Minimum 1 year in a medical office setting (dermatology experience a plus)
- Skills: Excellent communication, computer proficiency, and strong multitasking abilities
- Personality: Professional, friendly, and patient-centered with an outstanding phone presence
- Values: Detail-oriented, dependable, and committed to patient privacy and high-quality care
Why You'll Love Working Here
- Join an innovative healthcare company transforming how dermatology is delivered
- Work in a supportive, team-oriented environment where your role truly makes an impact
- Competitive pay
- Opportunities for growth and professional development within a rapidly expanding organization
Location
Downtown Orlando, FL (South Orange Avenue)
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