About this role
Please Note:
- It
is 100% onsite at Missoula
Fire Laboratory, Montana
- Timings
: 8 hours a day.
Job Summary:
We
are seeking a full-time Network Engineer to manage the day-to-day operations,
service desk, and IT infrastructure of the Missoula Discovery Network. You will
be primarily based on-site at the Missoula Fire Lab to ensure network
availability, security, and compliance with the Authority to Operate (ATO).
Key Responsibilities:
- Service
Desk Operations: Manage help desk support procedures, assist users with network access, and
unlock user accounts.
- Infrastructure
Management: Install,
configure, manage, and troubleshoot hardware and software associated with the
Discovery Network.
- Network
Maintenance: Complete
applicable OS updates, review security advisory alerts, and perform root cause
analysis troubleshooting.
- Security
& Compliance: Ensure systems are scanned and remediated per USDA policy, conduct quarterly
log audits, and maintain software/hardware inventories.
- Monitoring
& Communication: Notify stakeholders of outages via email and Microsoft Teams, and continuously
monitor environment performance.
- Account
Management: Perform
user account reviews for privileged accounts quarterly and non-privileged
accounts yearly.
Requirements
Qualifications:
- Proven
experience in network administration, help desk support, and IT infrastructure
troubleshooting.
- Familiarity
with maintaining active directories, DNS entries, and VLAN/subnet
configurations.
- Cisco
Certified Field Technician (Highly Preferred).
- CompTIA
Security+ (Highly Preferred).
- CompTIA
Network+ (Highly Preferred).
- Must
be eligible to obtain and maintain a USDA LincPass (HSPD-12 PIV card).
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