Senior Client Service Manager

We are looking for a (Senior) Client Service Manager to be part our team passionate about bringing compelling levels of insights to our partners, and ensuring the long-term revenue growth for Worldpanel India. 

This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.

WHAT YOU’D DO:

• Analysis & Insight
- Data extraction, analysis and story building
- Managing projects making sure that key milestones are hit, keeping client up-to-date at all times
- Dig deep into the data – using the enquiry software and other tools – to extract incisive and business-oriented “actionable” insights
- Preparing and delivering presentations; building category, cross category and industry knowledge from project to project, making sure previous learning is built upon and shared fully
- Ownership of your self-development in completing and managing your own PDP,highlighting areas where further development is required
- Stay updated with industry trends and integrate new knowledge and skills into your professional practice.

• Client Partnership
- Responsible for managing existing set of clients and building strong relationship with them
- Understanding client business issues & ensuring expectations are met, managing project deliverables
- Answering clients business questions and providing solutions
- Ensuring continuous engagement with a set of clients given to handle
- Managing client meetings and presentations
- Building meaningful conversations with clients which can help in value generation for both client and Worldpanel