Field Service Technician - Permian (advanced experience)

Provide a high level of customer service for product maintenance and repair in the field and customer locations. Responsible for daily field operations, ensuring high-quality service delivery while maintaining strong safety culture.  Provide technical guidance and ensure optimal equipment performance in the field.

Responsibilities

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Conduct preventative maintenance to minimize downtime and optimize system performance.
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.

Qualifications

• High school diploma or equivalent preferred

• Technical degree or vocational training preferred

• Two years of field service experience in ESP systems

• Previous experience in artificial lift preferre