Jr. Consultant - IT Software Asset Management

Location
Rockville
Workplace
On-site

About this role

Northramp is seeking a Jr. IT Software Asset Management Consultant to support government hardware lifecycle management and help maintain operational excellence in a federal environment. This role is engaged in the full hardware asset lifecycle, ensures CMDB and inventory accuracy, and assists with equipment shipments and transfers. The ideal candidate is a strong oral and written communicator, team player, and analytical thinker who can collaborate effectively with cross-functional teams and federal stakeholders.

KEY RESPONSIBILITIES

  • Participate in the full hardware asset lifecycle, including receiving, tagging, shipping, recovery, and disposal
  • Maintain accurate asset records and support both physical and logistical inventory audits
  • Process request-fulfillment tickets in alignment with SLAs and customer expectations
  • Participate as a member of an IT Asset Management Team, including government and vendor partners
  • Update process documentation
  • Coordinate effectively with multiple vendor partners to ensure alignment and shared understanding
  • Must be able to lift and move IT equipment up to 50 pounds
  • 2–4 years of hardware-focused IT Asset Management experience
  • Experience working with CMDB and asset management tools such as ServiceNow
  • Strong attention to detail, data accuracy, and documentation quality
  • Excellent communication and organizational skills
  • Ability to obtain and maintain eligibility for access to classified information (including a security investigation and drug screening)
  • Daily on-site support in Rockville, MD is required
Preferred Qualifications
  • ITIL, IAITAM, or ServiceNow certifications
  • Experience working within the federal government
  • Bachelor’s degree
  • Competitive Compensation
  • Employee Bonus Programs
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Basic Life, Voluntary Life, and AD&D Insurance
  • Short-Term and Long-Term Disability Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Training and Professional Development
  • Remote Work Opportunities
  • Wellness Resources

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Top Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Basic Life Insurance
  • Voluntary Life Insurance
  • AD&D Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Training and Professional Development
  • Remote Work Opportunities
  • Wellness Resources
  • Employee Bonus Programs