About this role
Job DetailsLevel: ManagementJob Location: Baltimore , MD 21237Position Type: Full TimeEducation Level: High School/ GEDSalary Range: $115,000.00 - $130,000.00 SalaryTravel Percentage: Up to 25%Job Shift: DayJob Category: Management
HVAC Brand/Product Manager
Full-Time | Home Office – Golden Ring, MD
$115,000 – $130,000
Annual Pay Range
Reports To
HVAC Business Manager
DEPARTMENT
HVAC
EXPERIENCE
3–5 Years Preferred
BENEFITS ELIGIBLE AFTER
45 Days of Employment
ROLE OVERVIEW
The HVAC Brand/Product Manager helps meet company customer and revenue growth targets by keeping Northeastern Supply competitive and innovative in the HVAC market. This role maximizes sales potential for the American Standard and Mitsubishi equipment lines, crafting and justifying sales plans that expand the company's market share for these brands.
CORE RESPONSIBILITIES
Brand Strategy & Program Management
Work closely with American Standard and Mitsubishi Factory Representatives to design and support programs, setting plans and goals that maximize their efficiency and effectiveness under the direction of the HVAC Business Manager
Design and implement a strategic business plan that grows market share for American Standard, Mitsubishi, and the Northeastern HVAC Department, aligned with company initiatives
Execute plans in accordance with established goals; focus efforts where market share is weakest and maximize opportunities where share is greatest
Manage pricing closely to ensure margins are maintained at or above established levels
Territory & Dealer Relationship Management
Work directly with all Territory Managers (HVAC, Residential Plumbing, and Commercial) to support goals and initiatives that grow the HVAC Department and its core brands
Partner with the HVAC Business Manager and Territory Managers to build target lists and plans for new account and dealer acquisition; manage customer pricing situations to protect these goals
Maintain regular contact with key American Standard and Mitsubishi dealers, Territory Managers, and the HVAC Business Manager; use visits and calls to assess the current state of key dealers
Promote all American Standard and Mitsubishi programs and initiatives; attend trips and customer entertainment events as needed
Program Oversight & Administration
Alongside the HVAC Business Manager and Marketing Manager, help oversee Customer Care, Ductless Pros, financing, dealer meetings, factory tours, and incentive rebate programs
Keep up with all required paperwork and administrative tasks; manage expenses responsibly
Assist the HVAC Business Manager with account assignment suggestions
Build and maintain rapport with company customers regardless of assigned division, with the HVAC customer base as primary responsibility
Teamwork & Standards
Continually demonstrate the ability to communicate clearly and effectively at all levels of the organization
Work closely with other management team members; continually empower HVAC team members and assist the HVAC Business Manager in promoting a positive team environment
Adhere to all rules and regulations set forth in the Employee Handbook
Other duties as assigned
Summary
Qualifications
QUALIFICATIONS
High school diploma or GED required; bachelor's degree in Business preferred
Previous successful experience as a sales representative and sales manager, consistently meeting or exceeding targets
Skilled in negotiation, consultative selling, sales planning, and building customer relationships
Experience coaching, mentoring, managing processes, and developing budgets
Strong market knowledge within the HVAC industry
Willingness to travel for dealer visits, customer events, and factory tours
BENEFITS
Eligible to enroll on the 1st of the month following 45 days of employment:
Medical, Dental & Vision
Short & Long-Term Disability
Life Insurance
Flexible Spending Account (FSA)
Telehealth
Gym Reimbursement
401(k) with Company Match
Free Surgery & Imaging Program*
Free Medications*
Delta Perks — Local Discounts
Discount Hub
Coverage available for families
- Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.
Additional duties may be assigned as needed. We are an equal opportunity employer.
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