About this role
```html
As a BDC REP at Nissan Newport News, you will be the primary point of contact for customers seeking information about our vehicles and services. You will play a crucial role in driving sales by managing inbound and outbound communications, scheduling appointments, and providing exceptional customer service to ensure a positive experience for prospective buyers.
Responsibilities
- Manage inbound and outbound customer calls, emails, and online inquiries promptly and professionally.
- Schedule appointments for test drives and sales consultations.
- Maintain accurate records of customer interactions and follow-up activities.
- Collaborate with sales teams to ensure customer needs are met efficiently.
- Utilize CRM software to track leads and sales progress.
- Provide customers with detailed information about Nissan vehicles, promotions, and financing options.
- Follow up with potential customers to convert leads into sales.
Requirements
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Previous experience in customer service or sales support is preferred.
- Ability to work in a fast-paced environment and handle multiple contacts simultaneously.
- Proficiency with CRM platforms and Microsoft Office Suite.
- A positive attitude and professional demeanor.
- High school diploma or equivalent required; additional education is a plus.
Benefits
- Competitive compensation package.
- Comprehensive health, dental, and vision insurance options.
- 401(k) retirement plan with company match.
- Employee discounts on vehicles and services.
- Opportunities for career advancement and professional development.
- Supportive and inclusive work environment.
About the Company
Nissan Newport News is a premier automotive dealership located in Newport News, VA, dedicated to providing outstanding customer service and high-quality vehicles. We pride ourselves on our commitment to the community and strive to create a positive and rewarding experience for all our customers and employees.
```
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?