Inbound Team Leader

We are looking for an experienced Inbound Team Leader to oversee daily warehouse receiving operations, ensuring accurate, efficient, and timely processing of incoming deliveries. The role involves leading the receiving team, monitoring operational performance, maintaining inventory accuracy, and ensuring compliance with quality and safety standards.

Key Responsibilities

• Supervise daily inbound operations, including unloading, counting, verification, system receiving, and staging.
• Allocate daily tasks and manage team productivity to meet operational targets.
• Ensure receiving accuracy, proper documentation, and timely WMS transactions.
• Identify and manage receiving discrepancies, damaged goods, and inventory issues.
• Ensure compliance with warehouse safety, quality, food-safety, and housekeeping standards.
• Monitor operational performance, prepare shift updates, and recommend process improvements.
• Coach and support team members to maintain efficient warehouse operations.
• 3–5 years of experience in warehouse operations, inbound receiving, logistics, or supply chain, including frontline team leadership.
• Diploma in Supply Chain Management, Logistics, Operations Management, or a related field.
• Good knowledge of warehouse receiving processes and inventory control.
• Experience using Warehouse Management Systems (WMS) and handheld scanners.
• Understanding of receiving discrepancies, batch/expiry controls, and stock accuracy.
• Strong leadership, communication, organizational, and problem-solving skills.
• Knowledge of warehouse safety and product-handling procedures.