About this role
Optical Sales Associate
Location: Quincy, MA (travel required to Norwell, Norwood, and Weymouth – mileage reimbursed)
Pay Range: $19–$22 per hour (based on experience)
Job Type: Full-Time or Part-Time
About Nielsen Eye Center
The Nielsen Eye Center is a leading ophthalmology and eye care practice specializing in LASIK, cataract surgery, and comprehensive optical services. With offices in Quincy, Norwell, Norwood, and Weymouth, we’re dedicated to providing patients with exceptional care using advanced technology and personalized attention.
We are seeking an Optical Sales Associate to join our growing team. This position is perfect for someone who enjoys helping patients find eyewear that fits their needs and style, thrives in a fast-paced environment, and values outstanding customer service.
Position Summary
As an Optical Sales Associate, you’ll play a key role in guiding patients through frame and lens selection, verifying insurance benefits, and ensuring every patient has a positive, personalized experience. This position requires strong sales and communication skills, attention to detail, and a caring, professional demeanor.
Key Responsibilities
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Greet and assist patients with frame and lens selection to match their prescription and personal style.
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Educate patients on eyewear options, coatings, and lens technology.
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Take accurate measurements and assist Opticians with fittings and adjustments.
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Verify vision insurance eligibility and benefits for eyewear and contact lenses.
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Process payments and maintain accurate sales and patient records.
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Inspect and check in all optical orders for accuracy and quality.
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Maintain a clean, organized, and inviting optical display area.
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Collaborate with the Optical Manager and team to meet department goals.
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Perform other duties as assigned.
Qualifications
Required:
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High school diploma or equivalent.
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Strong customer service, communication, and sales skills.
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Ability to multitask and stay organized in a busy clinical setting.
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Basic math proficiency for sales transactions.
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Interest in current eyewear styles and fashion trends.
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Adaptability and willingness to learn new technology and systems.
Preferred:
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Prior retail or customer service experience (optical experience a plus).
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Bilingual skills (Mandarin, Cantonese, Vietnamese, Spanish, or Portuguese) are highly valued.
Schedule & Work Environment
Full-Time: 40 hours per week, eligible for full benefits after 90 days.
Part-Time: Up to 29 hours per week
Typical Office Hours:
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Monday & Friday: 7:00 AM – 3:30 PM
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Tuesday–Thursday: 8:30 AM – 5:00 PM
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Some Saturdays (Rotating): 8:00 AM – 12:00 PM
Benefits (Full-Time)
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Health, Dental, and Vision Insurance
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401(k) Retirement Plan
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Paid Time Off
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Employee Discounts on Eyewear and Services
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Professional Development and Training Opportunities
Why Join Nielsen Eye Center
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Be part of a patient-focused, team-oriented environment.
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Learn and grow within a respected, established ophthalmology practice.
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Gain hands-on experience with advanced optical and medical technologies.
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Competitive pay, excellent benefits, and career advancement potential.
Equal Opportunity Employer
Nielsen Eye Center is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees and patients.
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