Finance Administrator
- Location
- Edmonton, Edmonton, AB, CA
- Workplace
- On-site
- Compensation
- CA$50k – CA$55k
About this role
Job Description - Finance Administrator-Accounts Receivable
Role Overview
The Finance Administrator is responsible for supporting the day-to-day financial operations of the business through a combination of accounts receivable, administrative, customer service, and transactional accounting activities. Working closely with the finance team, this role helps ensure the accurate processing of payments, maintenance of financial records, and delivery of exceptional service to both internal and external customers. The Finance Administrator plays a key role in supporting cash management, collections, account reconciliation, and the overall efficiency of the finance function.
Key Responsibilities
Accounts Receivable Administration
- Serve as a core member of the Accounts Receivable team, supporting collection and payment processing activities.
- Process customer payments received via EFT, credit card, e-transfer, and cheque.
- Answer and respond to inquiries received through the AR department phone queue.
- Process customer credit card payments and maintain accurate payment records.
- Conduct regular collection activities and follow up on overdue accounts.
- Investigate account discrepancies and support resolution efforts.
Cash Management & Reconciliations
- Prepare and process daily bank deposits.
- Review, audit, and reconcile daily and monthly cash book activity.
- Ensure customer payments are applied accurately and in a timely manner.
- Assist with balancing and maintaining accurate financial records.
Customer Service & Account Support
- Manage finance department inboxes and customer correspondence.
- Respond to inquiries regarding invoices, statements, payments, and account balances.
- Provide professional and timely customer service via phone and email.
- Build positive relationships with customers while supporting timely account resolution.
Finance Operations Support
- Support transaction processing across Accounts Receivable, Accounts Payable, and Client Billing functions as required.
- Adhere to established financial controls, policies, and procedures.
- Assist with departmental administrative tasks and special projects.
- Provide support to other areas of the finance team during periods of peak workload or absence.
Other Duties
- Perform other duties and responsibilities as assigned.
Success Measures
- Customer payments are processed accurately and applied on a timely basis.
- Cash reconciliations and deposits are completed accurately and on schedule.
- Customer inquiries are resolved promptly and professionally.
- Collection activities support effective management of outstanding receivables.
- Financial records are maintained accurately with strong attention to detail.
- Finance policies, procedures, and internal controls are consistently followed.
- Positive working relationships are maintained with customers and internal stakeholders.
What NextGen Offers
At NextGen Automation, we believe great people do their best work when they feel supported, valued, and empowered to grow. When you join our team, you'll find more than a job. You'll find a place where your contributions matter and your development is encouraged.
We offer:
- Competitive compensation
- Comprehensive health, dental, and wellness benefits
- Group RRSP program with employer matching
- Career growth within a growing, technology organization
- Modern tools, equipment, and technology to help you succeed
- A collaborative, supportive, and people-first culture
- Opportunities to make a meaningful impact on our customers and teammates
Our Culture is built around five core values: Be Supercool, Think Customer First, Act with Integrity, Be Dedicated, and Stay Agile. These values guide how we work, support one another, and create exceptional experiences for our customers.
If you're looking for a company where you can build your career, contribute to a great team, and make a real difference, we'd love to hear from you.
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