About this role
Job DetailsJob Location: Corporate - Portland - Portland, OR 97210Join Carson’s Credit & Collections Team
Are you a proactive problem-solver who thrives in fast-paced environments and values collaboration? Carson is looking for a detail-oriented professional to join our team as a Collections & Credit Advisor (Credit Analyst). In this role, you’ll be the bridge between our internal sales teams and external customers helping to manage credit terms, resolve payment issues, and assess financial risk with confidence and care.
What You’ll Do
Build strong relationships with internal sales teams and external customers.
Monitor and manage customer credit agreements and payment activity.
Investigate and resolve payment disputes and trends.
Assess credit risk and recommend solutions to Underwriting team.
Negotiate payment plans with delinquent accounts.
Hit monthly goals across B2B and B2C portfolios.
Deliver exceptional customer service.
Support team operations with administrative tasks and special projects.
What You Bring
2+ years of experience in credit and collections.
Solid understanding of credit principles and collection strategies.
Intermediate Excel skills (pivot tables, lookups, etc.).
Strong communication skills—both written and verbal.
Ability to multitask, prioritize, and stay organized.
Team-oriented mindset with a focus on relationship-building.
High school diploma or equivalent.
NACM designation highly desired, but not required
Ability to pass background check, drug screen (including marijuana)
Work Style & Environment
Hybrid work model: remote flexibility + in-office collaboration.
Comfortable with data entry and occasional lifting (up to 25 lbs).
Training provided in-office to set you up for success.
Perks & Benefits
Medical, Dental, Vision
401K + Company Match
Life & Disability Insurance
Employee Assistance Program
Paid Time Off (PTO)
Aflac, Pre-paid Legal
Career development support
Why Carson?
We’re more than a workplace, we’re a team that values growth, inclusion, and impact. As an equal opportunity employer, we welcome diverse perspectives and are committed to creating a supportive environment for all.
Employer Notes
Background check and drug screen will be conducted and driving record verified.
Please apply at: www.Carsonteam.com/careers
We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Qualifications
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