Office Manager
About this role
About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
Lead and manage the Facilities & Administration function across the Cape Town (home base) and Johannesburg offices, ensuring consistent standards and service levels at both sites
- Develop and implement facilities and property strategy for both offices, including space planning, lease/property matters and future accommodation needs
- Manage vendor contracts, refit work planning and project management across both locations, including negotiating and reviewing service level agreements
- Oversee workplace management, building maintenance, testing and inspections, and building administration for the Cape Town and Johannesburg premises
- Own firefighting and fire prevention methods, risk assessment and business continuity planning across both sites
- Drive health, safety, environment and security (EHS) compliance and standards at both offices
- Manage the facilities and administration budget for both locations, ensuring cost-effectiveness and value for money
- Plan and manage facility maintenance schedules, renovations and refurbishments, coordinating travel to Johannesburg as required to oversee works
- Oversee and supervise all administrative operations across both premises to ensure operational efficiency and continuity
- Manage communications infrastructure requirements for both offices
- Lead, coach and develop administration and facilities staff/vendors, including any team members or contractors based in Johannesburg
- Collaborate with local management in both Cape Town and Johannesburg to ensure a safe work environment and high staff satisfaction
- Act as the primary escalation point for facilities and administration matters at both sites, reporting regularly to the Group Head, Facilities and Administration
Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
Company at a glance
Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials.
We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines:
- That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline.
- Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.
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