Integration & Switch Maintenance Manager
About this role
About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
The Authorization System integration Manager is a key member of the team responsible for using technology to improve business performance and strategy and Manage systems and provide necessary deployment, support, or maintenance activities.
Ensure technology, once implemented, has the right technical support to function smoothly to meet the business requirements
Responsibilities:
Develop and communicate clear and actionable deliverables, or activities to be completed to relevant teams and departments.
- Support the project execution and governance by tracking deadlines, deliverables, resources, and timelines throughout the project process.
- Define & execute the project onboarding
- Define & execute the project deployment
- Co-ordinate project team meetings to provide status updates and identify and resolve issues to ensue on-time, high-quality delivery in accordance with the stated project goals
- Apply standard methodologies for Agile
- Work with Cross-Functional Teams to detect any existing bugs or issues.
- Integration testing for all new set / services on test system
- Ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders.
- Identify the processes and activities needing improvement and identify and communicate the new workable process standards and best practices to approach those activities.
- Writes daily/weekly/monthly reports collecting information from our support log for better tracing and performance's analysis on the authorization platform
- Trains users on our Authorization system usage.
- Acts as a liaison between the Clients and Application vendors.
- Perform Other related duties as requested by the company.
Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
Company at a glance
Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials.
We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines:
- That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline.
- Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.
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