AFU Issuing Senior Officer

Location
Cairo
Workplace
On-site
Employment
Full-time

About this role

  • Responsible for overseeing the day– to – day activities related to credit card operations and ensure all customers’ requests are fulfilled efficiently. 
  • Handle staff queries & client’s complaints in adequate proper time manner. 
  • Manage a team and ensure all Financial & non-financial requests processed correctly and email handled. 

Maintenance requests, financial & non-financial batches uploaded before cut-off time, credit card limit amendments and loyalty requests are completed within the specified TAT and as per the terms & conditions specified in the Service Level Agreements with the client banks/financial institutions.

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